Community & Social Manager

Pacifica Beauty

Community & Social Manager at Pacifica Beauty connecting with creators and managing social strategy. Focused on community engagement and executing innovative campaigns in fast-moving environments.

Posted 7/16/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSenior💰 $95,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing creator and influencer relationships, executing social media strategies, and coordinating events to enhance brand engagement. Proficient in performance tracking and content optimization across various platforms while maintaining brand voice and community interaction.

Highest-signal resume keywords

Creator MarketingCommunity ManagementEvent PlanningContent StrategyPerformance Metrics

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Social Media ManagementInfluencer MarketingContent ProductionCampaign ExecutionPerformance Tracking

Soft Skills

Attention to DetailOrganizational SkillsCollaborative ApproachStrong Writing Skills

Tools & Technologies

CreatorIQTikTok ShopShopify AffiliatesReview Management PlatformsAffiliate Tools

Industry Keywords

Brand VoiceCommunity EngagementCross-Functional CollaborationEvent ActivationsReputation Management

Tech Stack

Tools & technologies

Spark

About the role

Key responsibilities & impact

Manage relationships across creator and influencer platforms (e.g., TikTok Shop, Levanta, CreatorIQ, Shopify affiliates or similar)
Identify, vet, and onboard creators aligned with brand voice and campaign goals
Build and execute creator campaigns from brief to content review to performance recap
Track creator performance and content licensing opportunities (Spark Ads, organic-to-paid conversion, whitelisting)
Cultivate creator relationships beyond the campaign brief, including coordinating and attending in-person touchpoints such as coffee meetings, meals, and brand social events to build authentic, long-term partnerships
Own day-to-day community engagement across brand social channels (comments, DMs, community interaction)
Execute social strategy aligned with broader brand and marketing goals
Monitor trends and proactively suggest campaign or community opportunities
Monitor and respond to reviews across platforms (e.g., Google, Sephora, Ulta, Amazon, Trustpilot)
Flag recurring product or customer service themes to relevant internal teams
Maintain brand voice and tone across all public-facing responses
Coordinate logistics for brand events, activations, and creator collaborations (in-person and virtual)
Attend and support NYC-based events, pop-ups, and creator meetups as needed
Partner cross-functionally with marketing, PR, and product teams to align event strategy with broader campaigns
Own content strategy and capture at brand events and activations, from shot lists to on-site production, ensuring content is optimized for social and community channels

Requirements

What you’ll need

5+ years of experience in social media, community management, or influencer/creator marketing
Must live in the NYC area
Extremely organized, with strong attention to detail and the ability to manage multiple campaigns and deadlines simultaneously
Hands-on experience with creator platforms and affiliate/licensing tools
Strong writing skills and an ear for brand voice across different channels and audiences
Experience with review/reputation management platforms
Data-curious: comfortable pulling basic performance metrics and translating them into next steps
Event planning and cross-functional event collaboration experience, in-person or virtual
Experience producing or overseeing content at live events (photo/video capture, real-time posting, recap content)
A collaborative, low-ego approach — this role works closely with cross-functional teams
Ability to travel to and attend NYC-based events and corporate meetings, plus periodic travel outside the NYC area for company business (typically 4+ times per year)
Ability to work hybrid in the NYC area as needed

Benefits

Comp & perks

Competitive salary and benefits package.
Opportunities for professional growth and development.
Employee discounts on Pacifica Beauty products.
A supportive and inclusive work culture that values diversity, creativity, and innovation.
Meaningful work that makes a positive impact on people and the planet.