Pacific Neuroscience Institute (PNI)

Agency Support Technician

Pacific Neuroscience Institute (PNI)

full-time

Posted on:

Location Type: Hybrid

Location: Harrisburg • Pennsylvania • United States

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About the role

  • Manages agency licensing and appointment processes across multiple states
  • Reviews and processes agency appointments
  • Maintains agency data
  • Files and cancels licenses with state departments
  • Provides support and training to underwriting and field staff
  • Assists with resolving system issues
  • Improves workflows
  • Maintains required documentation

Requirements

  • High School Diploma required
  • Continuing education in insurance related courses preferred
  • Minimum of 3 years of experience in a property/casualty processing position
  • Demonstrated analytical skills
  • Demonstrated time management skills
  • Must be able to work independently
  • Demonstrated planning and organizational skills
  • Demonstrated problem-solving skills
  • Demonstrated attention to detail
  • Good communication skills – both oral and written; with well developed interpersonal skills
  • Advanced PC skills, to include Word, Excel and Access
  • Demonstrated expertise in applicable state statutes and automated systems
  • Basic math skills
  • Basic knowledge of property/casualty insurance industry and operations.
Benefits
  • Generous 401(k) match
  • Graded profit sharing
  • Incentive compensation
  • A wide range of benefits to support your financial health, physical well-being and career development.
  • Flexibility: remote and hybrid work options, flexible scheduling and a “dress-for-your-day” culture.
  • Employee recognition programs designed to honor your contributions.
  • Continuing Education Support: Access to programs that help you enhance your knowledge, skills and educational goals along with 100% tuition reimbursement for academic studies.
  • Professional Development Opportunities: Tailored designation programs to help you advance in your career such as CPCU, AINS, CPA, CISSP, and more.
  • Long-Term Career Focus: with an average employee tenure of 14 years.
  • Community engagement and charitable efforts.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
analytical skillstime management skillsplanning skillsorganizational skillsproblem-solving skillsattention to detailbasic math skillsproperty/casualty processing experienceagency licensingagency appointment processing
Soft Skills
independent workcommunication skillsinterpersonal skills
Certifications
High School Diplomainsurance related courses