
Director – Dispatch and Scheduling
Pacific Gas and Electric Company
full-time
Posted on:
Location Type: Hybrid
Location: San Ramon • California • United States
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Salary
💰 $167,200 - $240,350 per year
Job Level
About the role
- Oversees and directs an organization working 24/7 to ensure that field personnel are safely dispatched to respond to emergency calls
- Ensures timely response to electric emergencies, outages, scheduling and dispatching field resources
- Directs the Company strategy on scheduling and call out systems
- Collaborates with key operational stakeholders to ensure efficient strategies and processes for moving field resources
- Manages department budgets and forecasts, prepares monthly financial reports and explores cost saving alternatives
Requirements
- Minimum Bachelor’s degree or equivalent experience
- 10 years of related experience
- 5 years of progressive leadership experience, preferably in field services or dispatching activities in the energy industry (gas or electric)
- Master’s degree preferred
- 3 years of experience leading large teams in an organization that operates 24 hours per day/7 days per week.
- Experience leading a unionized workforce
- Change management experience
- Experience implementing new technology with programs and system management including SAP and other work and resources systems
- Experience using systems and programs to manage work and predict workloads
Benefits
- Annual Short Term Incentive Plan (STIP) award
- Long Term Incentive Plan (LTIP) grant
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
budget managementfinancial reportingschedulingdispatchingchange managementworkload prediction
Soft Skills
leadershipcollaborationstrategic planningcost saving analysis
Certifications
Bachelor’s degreeMaster’s degree