Pacific Gas and Electric Company

Director – Dispatch and Scheduling

Pacific Gas and Electric Company

full-time

Posted on:

Location Type: Hybrid

Location: San Ramon • California • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $167,200 - $240,350 per year

Job Level

Lead

About the role

  • Oversees and directs an organization working 24/7 to ensure that field personnel are safely dispatched to respond to emergency calls
  • Ensures timely response to electric emergencies and outages
  • Schedules and dispatches field resources to execute on streetlight repair
  • Provides strategic leadership for assigned departments to maximize safety, quality, efficiency, and goal attainment
  • Oversees the administration, usage, and implementation of resource management software
  • Manages all metrics for the service territory related to dispatch, emergency dispatch and response
  • Partners with peers in other lines of business and with external organizations to improve overall business results

Requirements

  • Minimum Bachelor’s degree or equivalent experience
  • 10 years of related experience
  • 5 years of progressive leadership experience, preferably in field services or dispatching activities in the energy industry (gas or electric)
  • Desired Master’s degree
  • 3 years of experience leading large teams in an organization that operates 24 hours per day/7 days per week
  • Experience leading a unionized workforce
  • Change management experience
  • Experience implementing new technology with programs and system management including SAP and other work and resources systems
  • Experience using systems and programs to manage work and predict workloads
Benefits
  • Eligible for an annual Short Term Incentive Plan (STIP) award
  • Long Term Incentive Plan (LTIP) grant
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
resource managementdispatchingemergency responsechange managementteam leadershipworkload prediction
Soft Skills
strategic leadershipsafety managementquality assuranceefficiency improvementgoal attainment
Certifications
Bachelor's degreeMaster's degree