Senior Business Operations Specialist
Pacific Gas and Electric Company
full-time
Posted on:
Location Type: Hybrid
Location: Oakland • California • United States
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Salary
💰 $102,000 - $152,000 per year
Job Level
About the role
- Support organization as a subject matter expert by providing information and direction to resources through various delivery channels
- Participate in the development and execution of key department initiatives
- Research and data analysis; compile and prepare reports for upper management
- Develop internal work processes and initiate process improvements, including identifying opportunities for productivity and effectiveness
- Solve unique process problems, anticipating issues and developing innovative process solutions
- Influence decisions, providing recommendations for change that will lead to the success of company goals and cost effectiveness
- Utilize system and personnel resources to successfully address inquiries from internal business partners
- Demonstrate advanced knowledge of department and/or line of business function and responsibilities
- Support additional tasks and initiatives as assigned
Requirements
- Minimum Bachelor’s degree in Business, Marketing, Communications or related field or equivalent experience
- 5+ years of related experience or equivalent
- Knowledge of Microsoft Office Products - for example Excel, Word, PowerPoint - as needed to perform at the job level
- Curiosity-led thinking to understand and analyze information
- Ability to present data and findings to various audiences in a cohesive, understandable and actionable format
- Ability to conduct research and integrate information from a variety of sources
- Adept at addressing issues with diplomacy and tact
- Creative problem-solving skills to develop celebrated solutions
- Demonstrated process improvement mindset
- Strong written and verbal communication skills
- Organizational, prioritization and multi-tasking skills
- Adaptable to changing business conditions and ambiguity
- Strong client focus
- Positive attitude and team-first approach
Benefits
- Eligible to participate in PG&E’s discretionary incentive compensation programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisreport preparationprocess improvementMicrosoft ExcelMicrosoft WordMicrosoft PowerPoint
Soft Skills
curiosity-led thinkingpresentation skillsdiplomacycreative problem-solvingprocess improvement mindsetstrong written communicationstrong verbal communicationorganizational skillsprioritization skillsclient focus
Certifications
Bachelor’s degree