Pacific Gas and Electric Company

Expert IT Application Support Analyst

Pacific Gas and Electric Company

full-time

Posted on:

Location Type: Hybrid

Location: Oakland • California • United States

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Salary

💰 $122,000 - $218,000 per year

Job Level

SeniorLead

About the role

  • Extend the AI-enabled workflow and reporting platform capabilities of the team.
  • Responsible for the full lifecycle of application development, including design, coding, testing, implementation, maintenance, and support.
  • Work closely with clients to understand their business requirements and translate these into effective application designs that prioritize user experience.
  • Oversees application debugging, refinement, and performance enhancement.
  • Provides new and innovative solutions and recommendations to enhance databases with new data sources and improved data processes.

Requirements

  • BA/BS in Computer Science, Management Information Systems, or equivalent experience and/or field of study.
  • 7 years of programming support and analysis experience
  • Proven knowledge with programming support principals to enhance and maintain system performance
  • Multiple programming languages experience
  • Expert understanding of troubleshooting, diagnosing, and maintaining software, how it works, and how it often breaks.
  • Certification and/or post graduate work may be desirable
  • May require certification applicable to the application being supported
  • Experience leading operational teams
  • Ability to create complex test beds, creates test scenarios, create regression tests, document and assess software reliability.
  • Ability to enhance the end-user experience.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
application developmentdesigncodingtestingimplementationmaintenancedebuggingperformance enhancementprogramming languagessoftware reliability
Soft Skills
client collaborationuser experienceproblem-solvinginnovationleadershipcommunicationanalytical thinkingdocumentationassessmentcreativity
Certifications
BA/BS in Computer ScienceManagement Information Systemscertification applicable to the application