Senior IT Application Support Analyst
Pacific Gas and Electric Company
full-time
Posted on:
Location Type: Hybrid
Location: Oakland • California • United States
Visit company websiteExplore more
Salary
💰 $118,000 - $188,000 per year
Job Level
About the role
- Provide support for AI agents and Microsoft Power Platform workflows
- Collaborate with clients to identify business requirements and enhance application features
- Troubleshoot application failures and deploy complex fixes
- Own the monitoring and improvement of AI Copilot agents
Requirements
- 4 years of programming support and analysis experience
- BA/BS in Computer Science, Management Information Systems, or equivalent experience
- Advanced understanding of troubleshooting and maintaining software
- Knowledge of multiple programming languages
- Ability to create complex test scenarios and assess software reliability
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
programming supportsoftware troubleshootingapplication analysistest scenario creationsoftware reliability assessmentMicrosoft Power PlatformAI agentscomplex fixesapplication features enhancementmonitoring and improvement
Soft Skills
collaborationclient communicationproblem-solving
Certifications
BA in Computer ScienceBS in Management Information Systems