
Expert Program Manager, Performance Management
Pacific Gas and Electric Company
full-time
Posted on:
Location Type: Hybrid
Location: Oakland • California • United States
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Salary
💰 $123,000 - $207,000 per year
About the role
- Lead the end-to-end performance cycle for commitments and corrective actions, ensuring on time delivery, quality execution, and alignment with compliance risk priorities
- Track the real time status of commitments and corrective actions, providing visibility into at-risk or overdue items and supporting risk based prioritization
- Drive accountability by escalating slippage, defining recovery plans, and removing barriers to ensure regulatory and operational expectations are met
- Monitor KPIs such as closure rates, cycle time, backlog trends, aging items, and compliance risk exposure
- Conduct structured root cause analysis to identify drivers of noncompliance, repeat findings, and systemic process breakdowns
- Strengthen containment (short-term controls) and enhance the effectiveness of countermeasures (long-term risk reduction)
- Implement process improvements that reduce regulatory exposure, prevent recurrence, and increase compliance resilience
- Align and maintain the enterprise framework for commitment performance and compliance risk mitigation
- Deliver performance reporting that provides leaders with visibility into progress, risk exposure, barriers, and required decisions
Requirements
- Bachelor’s degree or equivalent experience in business
- 8 years of related equivalent experience
- Master’s degree in Engineering, Data Analytics, or a related field (desired)
- Experience leading commitments or corrective action programs in a regulated environment (desired)
- Demonstrated ability to prepare and present complex findings to senior and executive leaders with clarity, gaining alignment on paths forward (desired)
- Experience with process mapping/controls documentation, structured process improvement, and management of change (desired)
- Experience in enterprise risk management, hierarchy of controls, and human factors (desired)
- Proficiency in data visualization tools (Power BI, Tableau) (desired)
- Certified Compliance & Ethics Professional (CCEP) (desired)
- Lean Six Sigma Certification (desired)
- Project Management Professional (PMP) (desired)
- Professional Engineer (P.E.) (desired)
Benefits
- Health insurance
- 401(k)
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
process mappingcontrols documentationstructured process improvementmanagement of changedata visualizationperformance reportingroot cause analysisKPI monitoringregulatory compliancerisk management
Soft Skills
leadershipaccountabilitycommunicationpresentation skillsproblem-solvingcollaborationstrategic thinkinganalytical skillsdecision-makingalignment
Certifications
Certified Compliance & Ethics Professional (CCEP)Lean Six Sigma CertificationProject Management Professional (PMP)Professional Engineer (P.E.)