Pacific Cycle - Schwinn & Mongoose

eCommerce Operations Specialist

Pacific Cycle - Schwinn & Mongoose

full-time

Posted on:

Location Type: Hybrid

Location: Madison • Wisconsin • United States

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Tech Stack

WordPress

About the role

  • Manage product data management and syndication platforms (Salsify, Syndigo) to ensure accurate and consistent product content across retailer and DTC channels.
  • Own operational functionality across commerce and CRM platforms including Shopify, Squarespace, WordPress, and Microsoft Dynamics integrations.
  • Manage ratings and reviews platforms including Bazaarvoice and Amazon Vine.
  • Maintain Google Analytics implementation and tracking infrastructure.
  • Maintain enhanced content and ensure alignment with retailer platform requirements.
  • Define and document development requirements through user stories and functional specifications for UX/UI development partners.

Requirements

  • Bachelor’s degree in Business, Operations, Information Systems, or a related field.
  • 2–5 years of experience in eCommerce operations, digital commerce, or systems-driven roles.
  • Hands-on experience working with eCommerce platforms, product information management (PIM), order management systems (OMS), or related integrations.
  • Strong operational mindset with high attention to detail and process discipline.
  • Proven ability to manage workflows across multiple systems and cross-functional teams
  • Experience supporting both direct-to-consumer and major retail marketplace environments (preferred).
  • Familiarity with product data management, syndication platforms, and retailer technical requirements (preferred).
  • Experience working with eCommerce or marketing technology platforms (e.g., Shopify, Salsify, Syndigo, Bazaarvoice, Klaviyo, or similar tools) (preferred).
  • Experience in consumer products, omnichannel retail, or digital commerce environments (preferred).
Benefits
  • Competitive total rewards package
  • Generous time off
  • Incredible product discounts
  • Fun working environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product information managementorder management systemseCommerce operationsdigital commerceuser storiesfunctional specificationsUX/UI development
Soft Skills
operational mindsetattention to detailprocess disciplineworkflow managementcross-functional collaboration
Certifications
Bachelor’s degree in BusinessBachelor’s degree in OperationsBachelor’s degree in Information Systems