Understand Client Needs: Participate in prospective and existing client meetings to understand their data requirements and recommend solutions that fulfill their business use cases.
Technical Relationships: Own the technical relationship with our most strategic and largest prospective clients.
Design Workflows: Create and design the best workflows to integrate our solutions into clients' systems.
Solution Presentations: Lead requirements discovery, solution presentations, Proof of Concept builds, and various workshop formats with clients.
Engagement: Engage with technical and non-technical clients to demonstrate potential solutions effectively.
Scraping Knowledge: Utilize in-depth knowledge of web scraping, data structures, and anti-bot bypass techniques to support and guide clients.
Technical Inquiries: Respond to advanced product and technical questions, RFPs, and security questionnaires promptly and accurately.
Customer Onboarding: Provide thoughtful technical guidance to ensure customers quickly and successfully onboard with Oxylabs.
Documentation: Document technical considerations and contribute to internal knowledge bases to support other teams, customers, and partners.
Sales Collaboration: Partner with the Sales and Account Management teams on engagements with prospective and existing customers to provide technical guidance and support.
Product Feedback: Curate structured product feedback to help Product and Engineering teams enhance and refine our offerings.
Sales Training: Educate the sales team on product details, upcoming releases, competitive analysis, and insights into typical customer environments and third-party applications.
Marketing Collaboration: Work with the marketing team to refine our technical narrative, including creating blog posts, webinars, and customer-facing marketing collateral.

Requirements

At least 5 years in Solution Engineer or similar position;
Exceptional presentation, communication, and meeting facilitation skills in both English and Mandarin Chinese;
Eligible to travel to Europe, Mainland China and the APAC region;
Proven track record of collaborating with technical personas such as product owners, software engineers, and chief technology officers;
Strong focus to quality and details;
Proven track record of troubleshooting client's problems and solving them;
Strong communications skills with the ability to build meaningful relationships with customers.
Nice to have: Kubernetes/containers, Terraform, CI/CD basics for infra and app rollouts;
Scripting for integrations/tooling (Python/Go/JS);
Certifications: CCNP/CCIE, Alibaba/AWS/Azure Associate/Professional, CKA/CKAD, CISSP/CCSP;
Domain exposure: AI, e-commerce, fintech, adtech, travel, or marketplace data in China.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

web scrapingdata structuresanti-bot bypass techniquesscriptingPythonGoJavaScriptKubernetesTerraformCI/CD

Soft Skills

presentation skillscommunication skillsmeeting facilitationcollaborationtroubleshootingrelationship buildingattention to detailcustomer onboardingtechnical guidanceengagement

Certifications

CCNPCCIEAlibaba AssociateAWS AssociateAzure AssociateCKACKADCISSPCCSP