
Account Manager, Academia
Oxford Medical Simulation
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $100,000 - $120,000 per year
About the role
- Manage a portfolio of 25-50 academic customers and drive a disciplined renewal motion beginning 6 months before contract end
- Build and execute account plans to expand footprint across programs, campuses, cohorts, or departments
- Identify new buying centers and develop expansion opportunities (e.g., additional programs, multi-campus rollout, new use cases)
- Run executive check-ins and commercial reviews tied to outcomes, budget cycles, and renewal timelines
- Recurring QBRs and touch points with key stakeholders to drive utilization and best practices for Success
- Own and progress commercial conversations through procurement, contracting, and approvals
- Collaborate with internal teams (e.g., Product, Clinical, Support) to remove blockers and protect revenue
- Represent OMS at conferences and events to deepen customer relationships and uncover expansion opportunities
Requirements
- 3+ years experience in quota-carrying Account Management (renewals + expansion) in B2B healthcare or healthcare academia SaaS
- Proven record of achieving or exceeding 100%+ NRR targets
- Experience managing renewals end-to-end, including pricing and negotiation
- Strong pipeline management, forecasting discipline, and CRM excellence ideally in Hubspot
- Comfort with complex, multi-stakeholder environments and long buying cycles
- Preferred Experience selling into academic institutions (universities, nursing schools, medical schools etc)
- Familiarity with healthcare education, clinical training, simulation, or adjacent markets
- Experience working through procurement, IT review, and contracting processes common in academia
Benefits
- 38 days paid time off
- Uncapped commission
- Medical, Vision and Dental Insurance
- High specification laptop and VR headset
- Flexible work environment - work from home/ remote first
- $600 one-off office set up allowance
- Knowing that you are making a real difference!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementrenewalsexpansionpipeline managementforecastingnegotiationCRMcontractingpricing
Soft Skills
communicationcollaborationrelationship buildingorganizational skillsstrategic planning