Oxford Instruments plc

Technical Support Specialist – FTC

Oxford Instruments plc

contract

Posted on:

Location Type: Remote

Location: Germany

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About the role

  • Assist in meeting Technical 1st level support objectives for the Imaris Software Packages for customers based across EMEA and USA.
  • Provide effective first level support of technical license, IT compatibility and other technical or operational issues.

Requirements

  • Fluent in English
  • Customer service or help desk experience
  • Knowledge of Microsoft Windows and MAC OS
  • Technical knowledge with hardware, subsystems, peripheral and networking equipment
  • Knowledge of Imaris software would be an advantage
Benefits
  • Competitive and comprehensive benefits programme with a range of options to suit your lifestyle.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical supportIT compatibilityhardware knowledgesubsystems knowledgeperipheral knowledgenetworking equipment knowledgeImaris software knowledge
Soft Skills
customer servicehelp desk experiencefluent in English