Oxbridge Health

Manager

• Develop and maintain a strategic plan for integrating healthcare data (claims, enrollment, etc.) into organizational systems, aligning with business needs, compliance requirements, and technological capabilities.
• Ensure all data transactions comply with relevant standards (e.g., HIPAA, HITECH), monitoring for regulatory updates and implementing necessary changes.
• Coordinate with IT, Operations, and other teams to integrate data into billing and other core systems, including the development and management of interfaces or APIs.
• Lead data mapping and transformation activities, working with analysts and developers to validate, normalize, enrich, and ensure compatibility with internal data models.
• Implement robust error handling and monitoring processes to guarantee the accuracy and reliability of integrated data, swiftly resolving issues such as formatting errors or missing information.
• Optimize integration processes for performance and efficiency, considering data volume, processing speed, and system resource utilization.
• Collaborate with infrastructure and security teams to implement security measures (encryption, access controls, audit trails) that protect sensitive healthcare data and ensure regulatory compliance.
• Communicate effectively with internal stakeholders (IT, Operations, Security, Compliance) and external partners to align integration efforts with organizational objectives.
• Manage relationships with third-party vendors, ensuring service level agreements (SLAs) are met and vendor solutions support integration needs.
• Continuously evaluate and improve integration processes, technologies, and workflows to enhance efficiency, accuracy, and performance.
• Serve as a liaison between the organization and its clients (e.g., insurance companies, healthcare providers), understanding their requirements, preferences, and expectations for data transactions.
• Collaborate with account management teams to gather client requirements, translate them into technical specifications, and ensure integration processes meet client needs (e.g., custom 837 claims, 834 enrollment files).
• Facilitate client onboarding, ensuring smooth integration of transactions, and provide training and support as needed.
• Proactively communicate with clients regarding integration project status, upcoming changes, and issue resolution to maintain strong relationships and high satisfaction.
• Identify opportunities for account growth and retention by expanding services based on client needs and industry trends.
• Solicit and incorporate client feedback to drive continuous improvement of integration workflows, tools, and services.

Data Integration Manager