Owner.com

Backend Engineer

• Own the backend services and data pipelines that power Grader scans end-to-end — from ingesting third-party presence signals (Google, Yelp, menus, LLM GEO signals) to serving results reliably at scale
• Harden the platform before expansion — reduce latency, increase uptime, and build the observability and alerting layer the team needs to confidently scale Grader into new scoring dimensions
• Establish platform foundations — shared abstractions, operational runbooks, and architectural patterns that reduce toil and give other engineers a reliable base to build on
• Partner closely with PLG product and the AI Agents team as Grader evolves into a broader AI-powered tool for restaurant owners

Senior Software Engineer, Backend – Grader

Full-stack Engineer

• Design, implement, and maintain core backend systems that are foundational to the platform
• Write production code in high-impact areas, including services, shared libraries, infrastructure, and tooling
• Define the security boundary for autonomous agents — user identity propagation, task-scoped tool access via a centralized Tool Shed, and sandboxing to limit blast radius
• Lead the execution of technically complex projects end-to-end, from design through rollout and iteration
• Debug and resolve hard production problems involving scale, data consistency, performance, and reliability
• Drive architectural decisions through prototypes, code, and real implementations, not just diagrams
• Establish patterns and best practices for service boundaries, APIs, data ownership, and distributed systems
• Partner with engineering teams to guide major refactors and platform migrations
• Make pragmatic technical trade-offs that balance velocity, quality, and long-term maintainability
• Partner with product, engineering, and platform teams to execute technically complex projects
• Make high-leverage architectural decisions under uncertainty, with clear trade-offs
• Turn vague problems into clear technical strategies and execution plans
• Raise the technical bar through deep code reviews, design discussions, and hands-on collaboration
• Mentor senior engineers and help grow future technical leaders
• Influence engineering direction by being a trusted technical partner who ships high-quality systems

Staff Software Engineer – Core Architecture

Procurement

• Driving Operational Excellence by safeguarding customer experience
• Enabling Seamless Product Launches by spearheading comprehensive training
• Elevating Global Workflows as the vital link between internal teams and external partners
• Providing Strategic Financial Clarity for informed decision-making
• Empowering Frontline Teams with dedicated daily support

Vendor Management Lead

Product Manager

• Develop the roadmap for Owner's lifecycle marketing and loyalty platforms, balancing growth initiatives, experience improvements, and big strategic bets
• Increase guest retention and order frequency by building automated campaigns and loyalty mechanics that turn one-time guests into regulars
• Lead the evolution of Owner's loyalty program, drawing on proven playbooks from leading restaurant chains and adapting them for independent restaurants at scale
• Use AI to personalize marketing at scale — delivering the right brand-specific messages and offers to millions of guests across tens of thousands of restaurants
• Drive measurable ROI through rigorous incrementality testing and attribution, ensuring customers can see and trust the value Owner’s marketing programs delivers
• Deliver results for customers that help Owner.com become the most loved brand in restaurant software

Senior Software Engineer, Backend – Grader

Staff Software Engineer – Core Architecture

Vendor Management Lead

Senior Product Manager, Guest Lifecycle – Loyalty