Director, Strategic Relations
Owens & Minor
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $140,000 - $211,000 per year
Job Level
About the role
- Establish relationships with new and existing customers that lead to increased revenue growth.
- Identify business opportunities with new and existing customers that can be memorialized into contractual commitments.
- Responsible for achieving assigned operating earnings and revenue objectives for all assigned accounts.
- Assisting with the development of strategies and programs to fulfill identified need for Apria and key stakeholders.
- Develops and delivers presentations to key stakeholders.
- Manages Apria’s relationship with the account and acts as the primary point of contact within Apria for the account.
- Holds quarterly and/or bi-annual meetings to review contract performance and identify opportunities for improvement.
- Analyzes customer needs and strategic direction, collects intelligence on competition, and determines opportunities to improve business profitability and strengthen Apria’s strategic position.
- Manages the contracting process including amendments, rate approvals, language review, execution, and implementation of agreements both with the customer and internally.
- Manages request for proposals, proforma and contract processes and ensures timely and appropriate responses to key stakeholders.
- Oversees customer relationships and resolves identified service issues.
- Maintains understanding of trends to ensure continuous improvement within each account, as well as coordination with operations management as needed.
- Executes company initiatives, such as price improvement initiatives, program implementation, and new product rollouts.
- Monitors revenue and profitability trends and key account performance indicators to ensure results are being achieved.
- Completes reports on contract opportunities and progress in achieving assigned objectives.
- Maintains database of account contacts and key account information.
- Performs other duties as required.
Requirements
- Four-year college degree OR equivalent experience is required.
- Degree in Business, Finance, Health Administration or related degree preferred.
- At least eight years related work experience is required, four of which in a Managed Care Organization or health care provider organization.
Benefits
- Medical, dental, and vision insurance, available on first working day
- 401(k), eligibility after one year of service
- Employee stock purchase plan
- Tuition reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
contract managementbusiness analysispresentation developmentrevenue monitoringprofitability analysisstrategic planningcustomer relationship managementproposal managementdata analysisreporting
Soft skills
relationship buildingcommunicationproblem solvingorganizational skillsstrategic thinkingnegotiationleadershipcollaborationcustomer serviceadaptability