Director, Strategic Relations
Owens & Minor
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $140,000 - $211,000 per year
Job Level
About the role
- Establish relationships with new and existing customers that lead to increased revenue growth.
- Identify business opportunities with new and existing customers that can be memorialized into contractual commitments.
- Responsible for achieving assigned operating earnings and revenue objectives for all assigned accounts.
- Assisting with the development of strategies and programs to fulfill identified need for Apria and key stakeholders.
- Develops and delivers presentations to key stakeholders.
- Manages Apria’s relationship with the account and acts as the primary point of contact within Apria for the account.
- Holds quarterly and/or bi-annual meetings to review contract performance and identify opportunities for improvement.
- Analyzes customer needs and strategic direction, collects intelligence on competition, and determines opportunities to improve business profitability and strengthen Apria’s strategic position.
- Manages the contracting process including amendments, rate approvals, language review, execution, and implementation of agreements both with the customer and internally.
- Manages request for proposals, proforma and contract processes and ensures timely and appropriate responses to key stakeholders.
- Oversees customer relationships and resolves identified service issues.
- Maintains understanding of trends to ensure continuous improvement within each account, as well as coordination with operations management as needed.
- Executes company initiatives, such as price improvement initiatives, program implementation, and new product rollouts.
- Monitors revenue and profitability trends and key account performance indicators to ensure results are being achieved.
- Completes reports on contract opportunities and progress in achieving assigned objectives.
- Maintains database of account contacts and key account information.
- Performs other duties as required.
Requirements
- Four-year college degree OR equivalent experience is required.
- Degree in Business, Finance, Health Administration or related degree preferred.
- At least eight years related work experience is required, four of which in a Managed Care Organization or health care provider organization.
Benefits
- Medical, dental, and vision insurance, available on first working day
- 401(k), eligibility after one year of service
- Employee stock purchase plan
- Tuition reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
contract managementbusiness analysispresentation developmentrevenue monitoringprofitability analysisstrategic planningcustomer relationship managementproposal managementdata analysisreporting
Soft Skills
relationship buildingcommunicationproblem solvingorganizational skillsstrategic thinkingnegotiationleadershipcollaborationcustomer serviceadaptability