Outwork Staffing

Executive Assistant

Job Title: Irrigation & Enhancement Virtual Assistant
Location: Remote
Working Hours: 7AM to 4PM AZ time (ideally), 5 days a week
Salary: USD 1200 - 2000
**This role is exclusively available to candidates from Latin America. Please submit your resume in English.**
A full-service commercial landscape maintenance company is looking for an Irrigation & Enhancement Virtual Assistant to join their growing team. As a Virtual Assistant, you will play a key role in supporting the Irrigation and Enhancement Managers by handling administrative tasks, scheduling coordination, and team communication. This remote role is essential in helping ensure smooth day-to-day operations and enabling the field teams to deliver top-tier service to commercial clients.
Responsibilities for this position include but are not limited to:
Team Scheduling Support:
Coordinate daily scheduling of irrigation technicians under direction of Irrigation Manager
Manage job assignments and route optimization for field teams
Track technician availability and communicate schedule changes
Support Enhancement Manager with scheduling as needed
Documentation & Proposals:
Prepare detailed irrigation proposals and work orders for client review
Create work orders for issues and repairs promptly, and ensure the immediate visibility of work order on the schedule
Maintain irrigation project documentation and client records
Process irrigation service requests and update tracking systems
Efficiently accessing work portals to obtain necessary client files and client packages from Google Drive, including instructions and report formats
Reviewing photos from landscaping crews, verifying quality, and conveying that information to the clients.
Managing and responding professionally and promptly to a client-facing email address.
Support Enhancement Manager with documentations as needed
Team Communication:
Maintain and update the Irrigation Slack channel for team coordination
Coordinate with Irrigation Manager on daily team updates and priorities
Coordinating and responding swiftly to emails, assisting with scheduling tasks, and updating team member details
Support Enhancement Manager with team communication as needed
Irrigation Operations Support:
Updating and managing our CRM for irrigation repairs, ensuring timely completion and follow-up of tasks.
Assist Irrigation Manager with team performance tracking and reporting
Maintain irrigation department files and documentation
Assisting in the development and addition of layers to Google MyMaps for Properties.
Fielding and answering crew questions, providing assistance to crews and Irrigation Techs as needed.
Incorporating additional information from the scheduler into reports, including pictures.
Irrigation Team Administration:
Assist with irrigation team meeting logistics and follow-up
Help manage irrigation department compliance and documentation
Provide administrative support for irrigation team initiatives
Collaborating with the bilingual Irrigation Manager in scheduling and managing the Irrigation Tech team.
Additional Support:
Perform other irrigation team support duties as assigned by Irrigation Manager
Backup support for critical irrigation operations when needed
Performed other duties as assigned