OutSystems

Technical Customer Success

• Serve as a dedicated point of contact and advocate for a portfolio of customers within the OutSystems Growth segment, building strong relationships and understanding their evolving needs.
• Work closely with OutSystems Accounts teams to drive the customers’ Application and Agentic strategy with OutSystems.
• Answering Technical and Best Practices questions from customers.
• Proactively develop and implement scalable engagement - perform technical reviews and share knowledge to identify and prevent potential issues.
• Understand your customers' OutSystems ecosystem and IT landscape.
• Provide excellent customer engagement regarding their OutSystems use.
• Ultimately… turn customers into highly successful advocates of the OutSystems technology.

Customer Success Engineer

Financial Planning and Analysis

• Supports a C-level executive and their VP’s by partnering with them in order to help them be more efficient and effective with their time
• Manage executive calendars, acting as a gatekeeper to prioritize meetings and resolve scheduling conflicts, keeping executive informed on schedule changes
• Arranges travel and optimizes travel arrangements (transportation, accommodations, agenda) based on executive travel needs and preferences. Manages complex itineraries, to include any changes. Processes related travel expenses.
• Coordinates/assists with managing team meetings (staff meetings, town halls, quarterly on sites/off sites, team gatherings, etc.) whether virtual or in person.
• Assists with event planning.
• May attend meetings on the executive's behalf and liaise with external partners.
• Prepares, updates, and organizes information (using Google Workspace.) for inclusion in huddle boards, reports, correspondence, presentations, budgets, etc.
• Edits documents for accuracy, format, and arrangement of material.
• Assists in keeping executives and their teams well organized, to include online retrieval and archiving on collaboration platforms such as Zoom and Slack
• Assists with process and/or program management such as maintaining distribution lists, coordinating nominations, distributing updates, administering surveys, conducting research, obtaining resources, preparing documents, etc.

Senior Executive Assistant, CFO

Sales Operations Manager

• Develop and execute the Americas Field Productivity & Enablement strategy, aligned to regional revenue goals and global GTM priorities.
• Act as the bridge between global and regional teams, localizing global enablement programs, tools, and methodologies to drive relevance and adoption.
• Partner with Sales Leadership, Marketing, Customer Success, and Revenue Operations to align on GTM initiatives, enablement roadmaps, and performance outcomes.
• Identify regional capability gaps and design targeted initiatives to improve time-to-productivity, win rates, deal quality, and quota attainment.
• Own onboarding and continuous learning for Americas sellers, from new-hire ramp through advanced selling and expansion skills.
• Deliver and adapt global enablement programs (sales methodology, product launches, competitive positioning, pricing changes, etc.) for the Americas field.
• Create and maintain high-impact enablement assets, including playbooks, messaging frameworks, pitch decks, talk tracks, and competitive guides.
• Lead regional enablement moments such as bootcamps, workshops, field coaching sessions, SKOs, and pilot programs, while contributing to global enablement forums.
• Define, track, and analyze key productivity metrics (ramp time, pipeline conversion, deal velocity, activity-to-outcome ratios, etc.).
• Partner with RevOps to drive strong adoption of CRM and enablement tools, ensuring sellers have the right workflows, data, and insights.
• Establish tight feedback loops with the field to continuously improve enablement effectiveness and inform global program evolution.
• Serve as the Americas representative within the Global Sales Enablement community, ensuring alignment, consistency, and best-practice sharing.
• Partner with Product Marketing on launches, positioning, and competitive readiness.
• Collaborate with Revenue Operations and Sales Leadership on territory planning, performance analysis, and productivity optimization.

Sales Enablement Manager

Engineer

• Handle calls, emails and chat sessions with our Worldwide customer base;
• Register and triage technical challenges and business issues related to the OutSystems Platform;
• Query the Knowledge Base to find immediate response to known problems;
• Route the issues to the second-line teams, and monitor the responses to these incidents to observe agreed Service Levels;
• Update the customers about pending incidents, managing their expectations on the time to solution and progress status;
• Advocate for customers and help define ways to continually add value to the customer experience.

Global Support L1 Engineer

Vice President

• Define and execute the Americas partner and alliances strategy aligned with OutSystems’ global objectives.
• Drive partner-sourced and partner-influenced pipeline and revenue, with clear accountability to regional targets.
• Identify and scale high-impact strategic alliances (GSIs, RSIs, cloud providers, ISVs).
• Recruit, onboard, and grow a strong ecosystem of consulting, technology, and channel partners across the Americas.
• Develop joint go-to-market plans, co-selling motions, and industry-specific solutions with key partners.
• Build, lead, and coach a high-performing regional Partners & Alliances team.
• Partner closely with Sales leadership to align territory coverage, deal strategy, and account planning.
• Act as a trusted executive sponsor for strategic partners.

VP Partner Alliances

Backend Engineer

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AI Engineer

• Stay up to date with the state-of-the-art in Artificial Intelligence and Machine Learning, and apply it to the problem of Enterprise Vibe Coding;
• Make use of techniques such as In-Context Learning (Prompt Engineering & Retrieval Augmented Generation) and Tool Calling to guide Agents to perform as intended;
• Work in an “eval-driven development” methodology, applying evaluation techniques such as model-based critiques, semantic accuracy benchmarks, and tool-use success rates as the basis for developing robust, reliable, and production-ready LLM Agents;
• Work across the entire lifecycle of product development, from ideation, through prototyping and designing to implementation and evaluation;
• Collaborate with cross-functional teams to ship and iterate on production-grade AI products;
• Own the end-to-end development of AI features of a customer-facing product, ensuring software quality, observability and scalability;
• Be a thought leader in the space, advancing the field by putting the most forward ideas into practice in a large-scale project.

Full-stack Engineer

• Design, build, and evolve core features of ODC Studio, ensuring a seamless, high-performance experience for developers building apps on OutSystems.
• Collaborate with product managers, UX designers, and other engineers to deliver solutions that balance functionality, usability, and scalability.
• Own features end-to-end: from architecture and technical design to coding, testing, deployment, and monitoring in production.
• Drive engineering excellence by promoting clean code practices, automated testing, performance optimization, and continuous delivery.
• Mentor and support other engineers, fostering knowledge sharing and a culture of innovation.
• Stay up to date with emerging technologies and bring forward ideas to continuously improve ODC Studio and its ecosystem.

Senior Software Engineer, Fullstack

Marketing

• Act as the primary marketing stakeholder for the region
• Architect a multi-tiered ABM framework using intent data
• Lead a comprehensive event strategy that balances tradeshows with executive roundtables
• Own the "Lead to Closed-Won" lifecycle
• Proactively collaborate with Partner Marketing

Senior Field Marketing Manager

Events

• Plan and execute US-based and global in-person and hybrid events, including flagship conferences, trade shows, developer events, customer programs, and executive events.
• Manage the full event lifecycle: strategy alignment, project planning, logistics, trade show planning and execution, on-site delivery, and post-event reporting.
• Partner with marketing, sales, customer success, developer relations, and executives to ensure events and trade show programs support business objectives and audience needs.
• Own venue sourcing, trade show booth space coordination, contract negotiation, vendor management, AV production, catering, staffing, registration, signage, and on-site logistics.
• Lead all trade show operational components, including booth design and fabrication coordination, show services ordering, freight and drayage management, exhibitor regulations, and on-site booth operations.
• Build and manage detailed project plans, timelines, and workflows across multiple simultaneous events and regions, including overlapping trade show calendars.
• Ensure consistent brand standards, messaging alignment, and high-quality attendee experience across all programs, including exhibit floor presence and booth experience.
• Track and manage event and trade show budgets, forecasts, and expense reconciliation, including sponsorship packages and show-related fees.
• Measure event and trade show performance and ROI, and share insights to optimize future programs and inform broader event strategy.
• Develop scalable processes, templates, and best practices for both event and trade show execution to improve efficiency across the global events program.
• Collaborate with external agencies, production partners, and booth vendors for complex and large-scale events and exhibitions.
• Support experimentation with new event formats and innovative trade show engagement models to increase impact across the customer journey.

Events Manager

Solutions Engineer

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Senior Solution Architect

Sales Development Rep

• Play a critical role in optimizing the SDR operational ecosystem globally
• Assist in driving the design and implementation of scalable infrastructure, managing advanced systems and data flows
• Lead planning initiatives that directly influence departmental strategy and leadership decision-making
• Oversee and maintain advanced configurations across the entire Sales Development Technology Stack
• Manage complex data orchestration and flows between SDR and marketing systems to ensure data integrity
• Drive advanced planning activities, including managing Activity KPIs, Quotas, SPIFs, and leading Headcount Capacity Planning
• Develop strategic reporting aligned with organizational objectives
• Anticipate and mitigate potential system disruptions and errors that could impact global SDR productivity
• Lead complex problem-solving initiatives to ensure continuous efficiency gains in all SDR workflows
• Act as the central point of contact for cross-functional alignment, driving consensus on planning approaches and leading strategic change management

Lead SDR Operations Specialist

Account Executive

• Position OutSystems as the premier solution for Federal agencies
• Manage complex sales cycles leading a team of resources
• Build relationships with System Integrators and Channel Partners
• Develop and execute account and territory plans
• Champion the shift toward agile development

Senior Account Executive – Federal and SLED

• Design of AI systems, cross teams and in collaboration with multiple stakeholders.
• Work closely with Research Scientists and other AI Engineers to prototype, implement, and productionize innovative features—gaining expertise in AI on the job.
• Build highly available, fault-tolerant AI systems with a focus on scalability, performance, and reliability.
• Contribute to AI data pipelines and feedback loops that support continuous improvement of intelligent features.
• Guide, mentor, and elevate the technical capabilities of other AI Engineers, fostering best practices in design, implementation, and AI development.
• Maintain deep knowledge of the state-of-the-art in AI systems,, agents, and dev tools, championing the adoption of relevant advancements within the team and company.
• Interact and collaborate cross-functionally with different teams to identify opportunities and improve our AI products and infrastructure.

Lead AI Engineer

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