OutSystems

Customer Success Engineer

OutSystems

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $100,000 - $125,000 per year

About the role

  • Serve as a dedicated point of contact and advocate for a portfolio of customers within the OutSystems Growth segment, building strong relationships and understanding their evolving needs.
  • Work closely with OutSystems Accounts teams to drive the customers’ Application and Agentic strategy with OutSystems.
  • Answering Technical and Best Practices questions from customers.
  • Proactively develop and implement scalable engagement - perform technical reviews and share knowledge to identify and prevent potential issues.
  • Understand your customers' OutSystems ecosystem and IT landscape.
  • Provide excellent customer engagement regarding their OutSystems use.
  • Ultimately… turn customers into highly successful advocates of the OutSystems technology.

Requirements

  • 3+ years Mobile and/or Web application development, administration, or architecture experience
  • Knowledge in web and mobile development: HTML, CSS, Javascript, Relational Databases, C#, Java or any other programming language.
  • ALM and APM practices and tools; Knowledge of modern IT Ecosystem e.g. VPN, firewalls, cloud providers (AWS/Microsoft/Google), container technologies, etc.; OutSystems development and administration experience is preferred
  • Experience working in customer facing roles: eg. professional services, support, engineering, sales engineering.
Benefits
  • Competitive compensation packages
  • Real career opportunities
  • Work colleagues that are as smart, hard-working, and driven as you
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HTMLCSSJavascriptRelational DatabasesC#JavaMobile application developmentWeb application developmentALM practicesAPM practices
Soft Skills
customer engagementrelationship buildingadvocacytechnical reviewknowledge sharingproblem prevention