Outsourcey

Account Coordinator, Digital Marketing Experience

Outsourcey

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Provide support for a team of Account Managers by assisting with client communication, campaign reporting, and project coordination.
  • Ensure all campaign and tracking information is documented within project management systems like TaskRay and Salesforce.
  • Assist Account Managers with client requests and optimization requests, while also proactively providing client outreach and follow-up on property updates, new specials, leasing insights, floor plan focuses, and new marketing assets.
  • Support Account Managers with detailed notes during client calls, translating them into actionable tasks for internal teams in TaskRay.
  • Ensure PMC, property and contact records are kept up to date in Salesforce as well as overall maintenance and upkeep.
  • Assist with monthly client-facing reporting notes ensuring data accuracy and highlighting key insights.
  • Download performance reports and review individual PDFs to ensure all data is accurate and metrics meet benchmarks.
  • Submit and manage internal troubleshooting tasks, service mapping issues and complete service tracking audits.
  • Assist with developing ad copy, conducting search query reports and managing keyword updates.
  • Perform account-wide changes for repeatable, manual tasks that impact the entire portfolio.
  • Work selflessly with other departments to provide timely and prompt responses to all client and internal team members.
  • Actively participate in department meetings and brainstorming sessions, contributing insights and solutions to enhance operational efficiencies.
  • Stay up-to-date with trends, best practices, and platform algorithm changes across both the multifamily and digital marketing industry.

Requirements

  • 2 plus years of experience in paid media, digital marketing, or a similar role.
  • Proficiency with paid media platforms such as Google Ads, Facebook Ads, and LinkedIn Ads.
  • Strong analytical skills with the ability to draw actionable insights from data.
  • Excellent communication and collaboration skills.
  • Detail-oriented and highly organized.
  • Self-motivated and eager to learn in a fast-paced environment.
  • Google Ads and Facebook Blueprint certifications are a plus.
Benefits
  • Paid for 5 days while working only 4 days a week (Remote)
  • Career growth and learning opportunities
  • Additional perks from the client
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
paid mediadigital marketingcampaign reportingdata accuracyad copy developmentsearch query reportskeyword managementperformance reportingservice tracking auditsproject coordination
Soft Skills
communicationcollaborationanalytical skillsdetail-orientedhighly organizedself-motivatedeager to learnclient outreachproblem-solvinginsight contribution
Certifications
Google Ads certificationFacebook Blueprint certification