Outsourced Staff

Designer

• Acquire, maintain and utilise up to date knowledge of the company’s products from raw material to selling price
• Acquire, maintain and utilise up to date knowledge of all relevant Australian Standards (e.g. AS/NZS1891, AS/NZS1657, AS/NZS5532, AS/NZS4488)
• Liaise effectively with colleagues, management, clients and sub-contractors to discuss and resolve project issues
• Prepare quote estimates based on preliminary drawings
• Prepare height safety design layouts compliant to Australian Standards, Building Codes and other legislation
• Perform quantity take-offs from drawings and prepare preliminary project estimates
• Review and analyse tender specifications, drawings and special conditions
• Prepare accurate cost estimates and sales submissions, including tender estimate summary sheets
• Investigate and prepare alternative proposals and tender cost submissions as required
• Participate in post contract reviews and update estimate procedures and pricing structures
• Maintain complete and accurate records and adhere to company OH&S procedures
• Perform other duties consistent with the employee’s skill and competence

Estimator / Designer

Artificial Intelligence

• Design, write, and optimise prompts for conversational AI systems, including voice agents, chatbots, and multi-channel assistants.
• Translate business requirements into effective conversational flows and dialogue structures.
• Collaborate with developers, linguists, and QA testers to improve AI responses and reduce errors.
• Analyse transcripts and call/chat logs to identify improvement opportunities.
• Conduct A/B testing and fine-tuning of prompts to maximise accuracy, compliance, and user satisfaction.
• Document prompt libraries, version changes, and testing results for knowledge transfer.
• Ensure that prompts reflect brand voice, regulatory compliance, and cultural context (AU/PH/US/EU markets).
• Contribute to the design of AI Receptionists, Customer Service Agents, Sales Agents, and custom solutions across different industries.

Estimator / Designer

Prompt Engineer – Conversational AI