Outsourced Pro Global

Administration

• Monitor and manage the Contract Management Inbox daily, actioning all incoming communications in a timely and professional manner.
• Issue Balance Deposit Information (BDIs) via email to members who are awaiting details necessary to complete contract deposit payments.
• Follow up with members as required to ensure payments are made within contractual timelines.
• Facilitate and verify the signing of contracts by both members and developers.
• Accurately record contract signing dates and status updates within HubSpot CRM.
• Save executed contracts and related documents to the appropriate HubSpot Drive folders, maintaining version control and compliance standards.
• Collect transfer slips and deposit receipts from members and developers.
• Ensure all financial documents are correctly named, stored, and logged in the HubSpot system for traceability and audit purposes.
• Transpose and update critical contract notations from internal matrices into the HubSpot CRM.
• Maintain data integrity and ensure all necessary fields are completed for visibility across internal teams.
• Perform general administrative duties to support internal departments, including Member Care, Legal, and Finance.
• Provide timely updates to relevant stakeholders on the progress of key contract tasks and identify issues requiring escalation.
• Proactively contribute to process improvements and support documentation enhancements where necessary.

Contract Specialist Administrator