
E-Commerce Virtual Assistant
Outsource Access Careers
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
Tech Stack
About the role
- Owning the Digital Shelf: You will develop a differentiated product strategy for DTC, Amazon, and other retail marketplaces.
- Mastering the Marketplace: You will manage and optimize product listings on SlimeKitchen.com and Amazon. You will ensure that product details, including images, descriptions, SKUs, and pricing, are accurate and aligned across all selling platforms.
- Creating Seamless Customer Journeys: You will monitor and respond to customer inquiries on e-commerce platforms. You will expertly process customer requests, returns, and refunds following company guidelines.
- Driving Data-Backed Growth: You will generate and compile weekly sales reports via platforms like GoParrot, Square, and Amazon Seller Central. You will track product availability, flag low-stock items , and interpret data to make strategic decisions.
Requirements
- Strategic Thinker: You understand eCommerce KPI's for each channel.
- Independent Problem Solver: You have the ability to work independently, propose solutions, and support strategic business decisions.
- Detail-Obsessed: You possess strong attention to detail and organizational skills.
- Tech-Savvy: You are familiar with e-commerce platforms like Amazon Seller Central, Shopify, and WordPress. You are also highly comfortable using tools such as Google Workspace, Monday.com, and GoParrot.
Benefits
- Health & Wellness — Covered: You get comprehensive HMO coverage with a top provider so you can focus on work without worrying about medical bills.
- Security for the “What Ifs”: Our Group Life Insurance benefit gives you added protection — because your future (and your family’s) deserves a safety net.
- Time to Recharge — Guilt-Free: We support your well-being with paid leave credits that allow you to rest, reset, and show up as your best self — at work and at home.
- Support You Can Count On: We take care of all government-mandated benefits, so everything is handled properly and on time.
- Performance Incentives: Bring results — and you’ll see it rewarded. Simple as that.
- Premium Pay: When you put in the time, we honor it. You receive Overtime Pay for extra miles and Night Differential for supporting the team during late hours.
- 13th Month Pay: A well-earned bonus to celebrate the results of your year’s effort.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
eCommerce strategyproduct listing optimizationdata analysissales reportingcustomer service management
Soft Skills
strategic thinkingproblem solvingattention to detailorganizational skillsindependence