Outsight

Senior Customer Delivery Manager – Spanish Speaker

Outsight

full-time

Posted on:

Location Type: Hybrid

Location: Paris • France

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Job Level

Senior

Tech Stack

PMP

About the role

  • Ensure the successful delivery of Outsight's Spatial Intelligence solutions to clients
  • Drive multiphase software and hardware customer implementations effectively
  • Monitor project cash-flow in terms of revenue and costs
  • Manage several engagements concurrently, potentially between 2 to 5 customers
  • Facilitate standard project management methodology for all implementations
  • Present technical solutions effectively to diverse stakeholder groups
  • Analyze and resolve technical issues during implementation
  • Conduct weekly status meetings with customers
  • Provide tailored training sessions to the end user
  • Ensure implementation success before transitioning to customer success team
  • Interface with internal product, engineering, and sales resources
  • Contribute to the product input feedback process to ensure valuable customer input
  • Identify stakeholders in the existing customer portfolio and provide insights to the sales team

Requirements

  • Master’s degree (Engineering or Business)
  • 5 to 7+ years of experience, ideally including 2+ years in a Technical role (Computer Science, Electrical, Industrial, Automotive, or Mechanical Engineering)
  • 5+ years in a client-facing delivery role, preferably within a B2B SaaS or deep-tech environment
  • 3-5+ years of Project management with multi-disciplinary teams
  • Project management certification such as PMP, Prince2 (Good to have but not mandatory)
  • Native Spanish speaking is required
  • Comfortable with ambiguity and ability to work with minimal support
  • Highly organized with a strong sense of urgency to meet deadlines
Benefits
  • Health insurance
  • Hybrid work arrangements
  • Professional development
  • Ability to work autonomously and in a team
  • Diverse workforce environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementsoftware implementationhardware implementationtechnical issue resolutioncustomer trainingstakeholder analysiscash-flow monitoringB2B SaaSdeep-tech
Soft Skills
communicationorganizational skillsability to work with minimal supportsense of urgencycomfortable with ambiguity
Certifications
PMPPrince2