Outsight

Manager

• Ensure the successful delivery of Outsight's Spatial Intelligence solutions to clients
• Drive multiphase software and hardware customer implementations effectively
• Monitor project cash-flow in terms of revenue and costs
• Manage several engagements concurrently, potentially between 2 to 5 customers
• Facilitate standard project management methodology for all implementations
• Present technical solutions effectively to diverse stakeholder groups
• Analyze and resolve technical issues during implementation
• Conduct weekly status meetings with customers
• Provide tailored training sessions to the end user
• Ensure implementation success before transitioning to customer success team
• Interface with internal product, engineering, and sales resources
• Contribute to the product input feedback process to ensure valuable customer input
• Identify stakeholders in the existing customer portfolio and provide insights to the sales team

Senior Customer Delivery Manager – Spanish Speaker

• Drive multiphase software and hardware customer implementations effectively, ensuring all deadlines and contractual deliverables are met on time and in scope.
• Steer financial aspects of the project. Monitor project cash-flow in terms of revenue and costs, monitor revenue recognition events and coordinate with sales operations when to trigger invoice payments and purchase orders.
• Depending on the deal's size. Manage several engagements concurrently, potentially between 2 to 5 customers.
• Facilitate standard project management methodology for all implementations, including, but not limited to:
• Leading kick-off calls - remote (sometimes on site) sessions providing overview of the implementation project.
• Present technical solutions effectively to diverse stakeholder groups and to engage effectively with senior executives of large enterprises on both technical and business topics.
• Support technical teams to analyze and resolve technical issues that arise during implementation.
• Weekly status meetings – weekly calls with customers to review progress, obstacles, upcoming tasks, etc.
• Training – remote (sometimes on site) training sessions tailored to the end user.
• Post-implementation hyper care – ensure the implementation is a success, before transitioning the account to our customer success team.
• Interface with internal product, engineering, sales engineers, field technical engineering resources to coordinate projects and communicate customer impact.
• Contribute to the product input feedback process to ensure constant and valuable customer input is available to the team and advocate and prioritize as required.
• Support generating new sales opportunities: Identify stakeholders in the existing customer portfolio, provide insights on customer needs and upcoming projects to the sales team.
• Help close deals by answering customer questions and addressing any concerns, delivering demos of Outsight solutions and attending pre-sales customer meetings when requested.

Senior Customer Delivery Manager

• Build and maintain strong relationships with key stakeholders at client organizations.
• Manage expectations to ensure partnership success.
• Design and manage end-to-end service delivery plans, including timelines, budgets, and resource allocation.
• Track service delivery progress against the plan.
• Proactively identify and mitigate a minimum of 2 potential risks per quarter.
• Provide regular, transparent performance updates to the client and internal stakeholders.
• Communicate 100% of service plan changes or emergent issues in real-time.

Full-stack Engineer

• Shaped the reference for a scalable frontend architecture, focusing on reusable components, state management, and code organization.
• Developed several high-performance, cross-browser compatible UI components using advanced CSS, including responsive design.
• Implemented rich and interactive visualizations to display our 3D real-time perception data.
• Developed API endpoints to properly serve assets to our applications.
• Collaborated with product managers to define best UXs for our different persona.
• Established best practices and GenAI toolchains, coding standards, design system and tests automation to boost the development team.
• Mentored junior developers, reviewed code, and promoted collaborative and high-quality deliveries.

Senior Full Stack Engineer

Infrastructure Engineer

• Automate deployment and testing of data pipelines using modern CI/CD practices.
• Implement and manage Infrastructure-as-Code (IaC) for the AWS cloud data platform, ensuring environment consistency.
• Design, implement, and maintain monitoring, alerting, and logging systems to track data quality, pipeline health, and system performance.
• Proactively optimize and tune the data platform for cost, performance, and reliability (ensuring 99.9% uptime).
• Operate and maintain the real-time and historical data layer, supporting the computation of low-latency operational metrics.
• Work closely with 3+ data engineers to standardize operational procedures for data connectors and data lake access.

Senior Customer Delivery Manager – Spanish Speaker

Senior Customer Delivery Manager

Senior Customer Delivery Manager

Senior Full Stack Engineer

Senior Data Infrastructure Engineer