Relationship Management: Develop and maintain strong relationships with existing partners, understanding their business needs and aligning them with our solutions.
Partner Development: Identify and recruit new partners to expand the partner network, ensuring they meet the company’s standards and strategic goals.
Training and Support: Provide training and ongoing support to partners, ensuring they are well-equipped to promote and sell our products/services.
Performance Monitoring: Monitor partner performance, set goals, and develop strategies to improve partner sales and engagement.
Collaboration: Work closely with sales, marketing, and product teams to create and execute joint business plans with partners.
Conflict Resolution: Address and resolve any issues or conflicts that may arise with partners, maintaining a positive and productive relationship.
Reporting: Prepare and present regular reports on partner performance, sales metrics, and market feedback to senior management.
Market Analysis: Stay informed about industry trends, competitor activities, and market changes to provide insights and recommendations for partner strategies.
Pipeline Development: Generate partner sourced pipeline and revenue by developing go-to-market strategies with partners. Work closely with partners and Outreach sales teams to identify mutual prospects, resulting in new business meetings and partner sourced pipeline.

Requirements

8 plus years of experience in partner management, partnership development, account management, and/or sales within IT, technology, or software environments.
Proven track record of quota achievement and driving partner-led customer engagements.
Demonstrated ability to define, execute, and scale partner strategies that deliver measurable business impact.
Passion for building and managing partner ecosystems, with experience engaging major AI, ISV, and Cloud partners (e.g., AWS, Microsoft, Salesforce, SAP, OpenAI, Snowflake).
Strong understanding of industry trends, competitive landscape, and market dynamics.
Exceptional communication, negotiation, and interpersonal skills, with the ability to influence across internal and external stakeholders.
Strong analytical, problem-solving, and organizational skills, with the ability to operate independently and collaboratively in a fast-paced environment.
Proficiency with CRM and productivity tools, including Salesforce (SFDC), Google Workspace, and Outreach.
Bachelor’s degree in Business, Marketing, Computer Science, or related field.
Ability to travel as needed.

Benefits

Flexible time off
401k to help you save for the future
Generous medical, dental, and vision coverage for full-time employees and their dependents
A parental leave program that includes options for a paid night nurse, and a gradual return to work
Infertility/ assisted reproductive services benefit
Employee referral bonuses to encourage the addition of great new people to the team
Snacks and beverages in the Office, along with fun events to celebrate
Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

partner managementpartnership developmentaccount managementsalespartner strategiesmarket analysisquota achievementcustomer engagementanalytical skillsproblem-solving

Soft Skills

communicationnegotiationinterpersonal skillsinfluenceorganizational skillscollaborationconflict resolutiontrainingsupportrelationship management