Our Home

Manager

• Execute projects that impact the company’s growth, profitability, and operational efficiency. Lead the commercialization process for new product launches. Own the Stage Gate process for projects; defining project scope, goals, deliverables, and timelines.
• Coordinate artwork review and packaging hand-off to vendors, working and communicating directly with our customer’s design agency, customer contacts, internal team and broker partner.
• Be accountable for new products and product maintenance ensuring 100% accurate part set up. Meet internal and external partner specifications and product requirements, including completion of production specifications in customer portals (examples include GORP, PROSPEC, Gateway).
• Collaborate across internal teams (Operations, Marketing, Procurement, Finance, Sales) and work with external contacts (suppliers, co-manufacturers and vendors) to ensure programs are launched on-time and in-line with project objectives.
• Serve as project lead to ensure cross-functional team members understand and work toward accomplishing the business vision, goals and objectives. Manage and communicate detailed project trackers to the extended team. Promote urgency to hit established timelines. Provide project status updates and flag issues to leadership.
• Lead weekly cross-functional team meetings to ensure teams are completing tasks according to agreed project timelines and facilitate discussions to manage and mitigate project risks.
• Learn and develop a strong working knowledge of industry, products, packaging, production lines, and the processes necessary to commercialize products across our manufacturing network.
• Ability to travel up to 20% as needed throughout the year for various activities including team off-sites, our annual company off-site, first production runs and production trials as necessary.

Associate Commercialization Manager

Sales Operations Manager

• Order Processing: Ensure that customer orders are sent out on time and in full, while also keeping our inventory in check and minimizing any potential risks.
• Serve as the internal advocate for our customers, harmonizing their expectations with what Our Home can deliver.
• Collaborate closely with the Customer Operations Team to implement efficient ordering practices and uphold our policies.
• Analyze customer ordering patterns to uncover insights and areas for enhancement.
• Create and maintain customer-specific OTIF (On Time In Full) reporting on a regular schedule.
• Investigate OTIF-related fines, provide guidance to Sales Finance, and analyze trends to establish best practices that can help reduce deductions.
• Establish and monitor reporting for customer Weeks of Supply - based on inventory levels, provide recommendations for orders and insights into future shipping expectations.
• Process Improvement: Assess and refine procedures, implement strategies to boost efficiency and profitability, and collaborate with teams to enhance our processes.
• Facilitate continuous improvement by evaluating customer shipments against demand forecasts, while supporting new and discontinued items, promotional strategies, and addressing out-of-stock situations.
• Customer Master Data: Help collect and manage customer data, policies, and relevant documents pertaining to product orders and transportation.
• Be prepared to assist with additional tasks within sales operations as required.

Associate Commercialization Manager

Sales Operations Coordinator