OUP Academic

Implementation Manager

OUP Academic

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $111,300 - $159,000 per year

About the role

  • Play a pivotal role in driving the successful delivery of Flow Efficiency initiatives as part of Academic Divisional transformation.
  • Provide expert input into prioritization discussions, delivery approaches, and risk mitigation recommendations.
  • Coordinate implementation activity across multiple concurrent initiatives within the Flow Efficiency roadmap.
  • Line-manage the seconded Delivery and Implementation Leads, providing direction, coaching, and quality assurance across their areas of work.
  • Lead the delivery of designated initiatives.
  • Provide dotted-line mentoring and support to Implementation/Transformation/CI Leads across the Academic Division.
  • Contribute to the establishment of the Implementation capability within the future Academic business enablement/process optimization structure.
  • Ensure alignment of delivery plans across different workstreams.
  • Shape and recommend delivery approaches, surfacing dependencies, risks, and options for resolution.
  • Review and assure initiative level backlogs, plans, and deliverables.
  • Build a strong delivery culture based on transparency, accountability, and continuous improvement.
  • Lead refinement and clarification sessions on complex requirements.
  • Plan and manage User Acceptance Testing across relevant initiatives.
  • Ensure impacted teams are informed, trained, and prepared for transition.

Requirements

  • Able to influence across multiple levels and functions without direct authority.
  • Comfortable leading through ambiguity and shaping clarity for others.
  • Exceptionally organized, able to juggle multiple initiatives and teams.
  • Strong communicator with the ability to summarize complex topics succinctly.
  • Solution-oriented, resilient, and pragmatic; comfortable with empowered delivery models.
  • Deep working knowledge of implementation management, business change, and process/data improvement.
  • Strong facilitation, backlog management, and prioritization skills.
  • Excellent understanding of data governance and metadata management principles.
  • Ability to navigate OUP’s organizational structure, approval pathways, governance forums, and cross-Divisional stakeholder landscape.
  • Understanding of OUP’s Academic workflows, systems, and data flows (or demonstrably fast learner in a complex publishing context).
  • Able to apply analytical and problem-solving skills to complex issues.
  • Skilled in dependency mapping, risk assessment, and stakeholder alignment.
  • Educated to degree level or able to demonstrate equivalent experience in implementation management, transformation, or business change.
  • Proven experience in leading large, complex initiatives in a matrixed environment.
  • Experience in line management or mentoring, with a track record of developing others.
  • Experience working within a similarly complex academic publishing, data-rich, or matrixed environment.
  • Evidence of successful process, data, or systems change delivery.
Benefits
  • 15 days’ vacation time that rises with service
  • 10 sick days
  • Floating holidays
  • Personal days
  • Company holidays
  • 35-hour working week
  • Flexibility in respect of working hours
  • Use of technology to support regular remote working
  • Health, dental, and vision insurance plans
  • High level of contribution made by OUP towards health insurance
  • Employee Assistant Programs
  • Life insurance
  • Disability insurance
  • Non-elective contribution to retirement plan of 7% of salary
  • Matching contribution to retirement plan of 50% on the first 6% of employee contributions
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
implementation managementbusiness changeprocess improvementdata governancemetadata managementbacklog managementrisk assessmentdependency mappingUser Acceptance Testingprocess optimization
Soft Skills
influencingleading through ambiguityorganizationcommunicationsolution-orientedresiliencefacilitationanalytical skillsproblem-solvingmentoring
Certifications
degree in implementation managementdegree in transformationdegree in business change