OUP Academic

Implementation Specialist

• Drive the successful delivery of Flow Efficiency initiatives
• Provide expert input into prioritization discussions and risk mitigation recommendations
• Coordinate implementation activity across multiple initiatives
• Line-manage Delivery and Implementation Leads
• Lead designated initiatives
• Contribute to the establishment of Implementation capability within the Academic business enablement process
• Identify risks, issues, and dependencies across initiatives
• Plan and manage User Acceptance Testing across relevant initiatives
• Provide clear and quantitative progress reporting to the Program Director

DSPE Implementation Manager

• Play a pivotal role in driving the successful delivery of Flow Efficiency initiatives as part of Academic Divisional transformation.
• Provide expert input into prioritization discussions, delivery approaches, and risk mitigation recommendations.
• Coordinate implementation activity across multiple concurrent initiatives within the Flow Efficiency roadmap.
• Line-manage the seconded Delivery and Implementation Leads, providing direction, coaching, and quality assurance across their areas of work.
• Lead the delivery of designated initiatives.
• Provide dotted-line mentoring and support to Implementation/Transformation/CI Leads across the Academic Division.
• Contribute to the establishment of the Implementation capability within the future Academic business enablement/process optimization structure.
• Ensure alignment of delivery plans across different workstreams.
• Shape and recommend delivery approaches, surfacing dependencies, risks, and options for resolution.
• Review and assure initiative level backlogs, plans, and deliverables.
• Build a strong delivery culture based on transparency, accountability, and continuous improvement.
• Lead refinement and clarification sessions on complex requirements.
• Plan and manage User Acceptance Testing across relevant initiatives.
• Ensure impacted teams are informed, trained, and prepared for transition.

Implementation Manager

Consultant

• Maintain contact with all new and existing Institutional customers in territory in order to grow and service Higher Education sales direct to universities.
• Work with bookstores, publisher reps and ebook vendors to co-ordinate the delivery of adopted digital OUP content in existing IA & EA programs within the assigned territory.
• Liaise with bookstores and ebook vendors for early identification of new IA & EA programs. Notify reps and use Salesforce data to prioritise key adoptions.
• Be the single point of contact for bookstores for inside accounts with the aim of ensuring the correct format and title are requested and to identify new institutional sales opportunities.
• Meet with university management at schools without existing institutional programs to understand their priorities and to identify new business opportunities.
• Identify and progress dual credit and for-profit opportunities within your defined territory.
• Acquire and maintain a thorough knowledge of the Higher Education institutional sales market to help maintain our competitive advantage and respond well to customer requirements and keep ahead of market trends.
• Work closely with the marketing team to ensure you have appropriate supporting materials.
• Present an annual business plan to outline key priorities for the year and how you will reach your revenue target.

DSPE Implementation Manager

Implementation Manager

Higher Education Partnership Consultant – Contract