Journal Manager – Production

OUP Academic

. Support external clients by ensuring production processes and outputs match client needs .

Posted 4/22/2026full-timeNew York City • New York, North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $57,950 - $63,000 per yearWebsite

About the role

Key responsibilities & impact

Support external clients by ensuring production processes and outputs match client needs
Troubleshoot, advise on best practices, and report on production performance
Consult with clients on options for production processes and recommendations
Ensure updates to client requirements are communicated and documented
Act as the point of contact for client queries and feedback
Provide accurate reports to clients on production performance
Proactively recommend updates or changes to production processes
Maintain accurate journal-level documentation
Manage delivery of journal-level changes to processes or requirements
Support external editors in selecting journal issue line-ups

Requirements

What you’ll need

Experience in relationship management in a professional environment
Experience in client account management preferred but not essential
Excellent communication skills
Superior negotiation and influencing skills
Ability to comprehend and communicate complex information
Ability to work independently and proactively, handle multiple projects simultaneously, and work to tight deadlines
Ability to manage contractors or 3rd-party suppliers
Ability to work in a team and collaborate across multiple teams
Ability to learn quickly and work flexibly with varied software
Good organizational skills
Good IT skills
Experience in a publishing environment preferred but not essential
Experience in a production environment within publishing preferred but not essential
Excellent presentation skills preferred but not essential

Benefits

Comp & perks

15 days’ vacation time that rises with service
10 sick days
Floating holidays
Personal days
Company holidays
35-hour working week
Health, dental, and vision insurance plans
Employee Assistant Programs
Life insurance
Disability insurance
Retirement plan with a non-elective contribution of 7% and a 50% matching contribution

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

relationship managementclient account managementcommunication skillsnegotiation skillsinfluencing skillscomprehension of complex informationindependent workorganizational skillsIT skillspresentation skills