Salary
💰 $18 - $20 per hour
About the role
- Contact insurance payors by telephone or online regarding non-payment or short payment on outstanding claims
- Contact patient on outstanding balances, assist with payment plans and financial hardships
- Review denied claims and determine next level of action
- Resubmit corrected claims to payors for reprocessing
- Respond to insurance payor correspondence
- Work AR aging reports for payors and patients
- Print and mail claim forms to insurance payors as need
- Submit write-offs, adjustments, and refunds
- Daily processing of tasks assigned directly to you from the billing software system
- Work accounts promptly to ensure claims are processed appropriately
- Provide exceptional customer service to all internal and external customers
- Remain conscious of all policy changes and denial trends implemented by insurance payors
- Meets work standards by following production and productivity quality standards
- Perform other duties as assigned
Requirements
- Minimum 1 year of experience in medical billing and collections
- Minimum 1 year of experience in accounts receivable, claims, and insurance payor requirements
- High school diploma or equivalent qualification required
- Experience working remote
- Available to work 8AM-5PM Eastern Time Zone
- Knowledge of healthcare billing processes, medical claims for Medicare, Medicaid, and Commercial plans
- Proficient with Microsoft Office Software-excel, word, email
- Medical
- Vision
- Dental
- Health savings accounts with employer contribution
- Flexible spending account options
- Company-paid life insurance policy
- Paid time off
- Company holidays
- Floating holidays
- 100% company-paid short & long-term disability
- 401k match up to 3.5%
- Paid parental leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
medical billingcollectionsaccounts receivableclaims processinginsurance payor requirementshealthcare billing processesMedicare claimsMedicaid claimsCommercial plansbilling software
Soft skills
customer servicecommunicationproblem-solvingattention to detailtime managementorganizational skillsadaptabilityteamworkconflict resolutionwork ethic