OTC Fleet Services

Customer Success Manager

• Maintain and strengthen relationships with existing fleet clients
• Conduct regular client check-ins (phone, email, and in-person visits)
• Perform local drop-bys and relationship visits to fleet-based businesses
• Identify new fleet opportunities through networking and outreach
• Assist with onboarding new fleet service accounts
• Expand services within existing accounts (mobile, shop, graphics, etc.)
• Coordinate with Service Managers and internal teams
• Track client activity and opportunities in company systems
• Support growth of Fleet Graphix through existing fleet relationships
• Represent OTC professionally in the local business community

Fleet Success Manager, Part-Time