Oshkosh Corporation

Field Service Technician

Oshkosh Corporation

full-time

Posted on:

Location Type: Remote

Location: Singapore

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Tech Stack

Assembly

About the role

  • Troubleshoot, diagnose, and resolve system malfunctions using established methods and technical knowledge.
  • Conduct a Hazard Safety Assessment prior to each job to ensure a safe working environment.
  • Travel regularly to domestic and international customer sites (approximately 90%) to perform field service functions.
  • Maintain and manage service tools and repair inventory in field service vehicle.
  • Communicate directly with customers to assess product usage, gather technical feedback, and deliver on-site product guidance.
  • Provide product orientation and technical support to customers on operational or maintenance aspects of systems.
  • Escalate complex or unresolved technical issues to product support engineers or leadership as needed.
  • Liaise with engineering and design teams to report technical problems and recommend design improvements.
  • Assist dealer service technicians and provide guidance over the phone or via email when appropriate.
  • Document service activities, repair actions, and customer interactions clearly and accurately.

Requirements

  • High School Diploma or GED
  • Three (3) or more years of relevant experience in machine assembly, light fabrication, or previous relevant contracting experience
  • Valid driver’s license must be maintained at all times
  • Ability to possess a DOT card
  • Strong mechanical and technical skills
  • Demonstrated customer relationship and communication strengths
  • Ability to travel up to 80%, including overnight travel up to 20%
Benefits
  • Reasonable accommodations will be provided for qualified individuals with disabilities to support performance across both office and field responsibilities.
  • Advance your career by advancing the world.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
troubleshootingdiagnosingresolving system malfunctionsmachine assemblylight fabricationtechnical supportrepair actionsservice activitiessafety assessmentproduct orientation
Soft Skills
customer relationshipcommunicationguidancetechnical feedbackcollaborationproblem-solvingdocumentationinterpersonal skillsleadershipadaptability
Certifications
High School DiplomaGEDvalid driver’s licenseDOT card