Senior Salesforce Administrator

Orion Global Solutions

full-time

Posted on: 1/8/2026

Location Type: Remote

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About the role

Configure and maintain core Salesforce functionality (Sales Cloud, Service Cloud, Experience Cloud)
Gather, document, and analyze business requirements through stakeholder meetings
Build automations using Flows, Validation Rules, Approval Processes, and Page Layouts
Manage user permissions, data integrity, and system hygiene
Troubleshoot issues, implement enhancements, and support new feature rollouts
Train users and create documentation to improve adoption and usage
Collaborate with developers on more complex customizations or integrations

3–5 years of hands-on Salesforce Admin experience
Strong experience with configuration tools (Flows, Reports, Dashboards, Objects, etc.)
Solid understanding of business analysis methods (user stories, process maps, requirements gathering)
Experience supporting multiple departments like Sales, Marketing, or Customer Support
Excellent communication and problem-solving skills
Good written and spoken English (B2+ level or higher)
Must have previous experience working with US based companies
Located in Costa Rica and legally authorized to work (citizen, resident, or valid work visa)
Comfortable working from home with a reliable internet connection

Benefits

Work from anywhere in Costa Rica – your home, your space, your schedule
Grow with us – continuous learning, mentorship, and challenging projects
Global collaboration – be part of a diverse team that values your perspective
Connected culture – Slack, virtual events, and real relationships (not just tasks)
Flexible hours that respect work-life balance and your time zone

Tip: use these terms in your resume and cover letter to boost ATS matches.

SalesforceSales CloudService CloudExperience CloudFlowsValidation RulesApproval ProcessesPage LayoutsReportsDashboards

communicationproblem-solvingbusiness analysisstakeholder engagementtrainingdocumentationcollaboration