Orion Global Solutions

Sales

• Serve as the project or program point of contact and strategic advisor for key client relationships
• Own the success of engagements by aligning client goals with solution delivery outcomes
• Drive long-term client value and satisfaction across Salesforce initiatives
• Collaborate with internal delivery leads to ensure solutions are on track and aligned to strategy
• Anticipate and mitigate risks that could impact client satisfaction or account growth
• Identify and drive expansion opportunities within existing accounts
• Shape and guide change management and user adoption strategies
• Represent Orion’s values and capabilities in key moments that matter—internally and externally
• Support pre-sales strategy and scoping conversations to define meaningful business outcomes
• Travel as needed for workshops, key milestones, and account development

Senior Salesforce Engagement Manager

Salesforce Developer

• Translate business and functional requirements into detailed technical designs and solution architectures.
• Develop and review technical specifications, data models, and system integrations.
• Apply Salesforce platform knowledge to create secure, scalable, and optimized solutions.
• Provide guidance on Salesforce development best practices, coding standards, and system governance.
• Design and support integrations between Salesforce and external systems using APIs, middleware, and ETL tools.
• Conduct platform assessments, performance tuning, and optimization.
• Stay current with Salesforce releases, new features, and industry trends to recommend improvements.

Salesforce Technical Architect

• Lead requirements gathering sessions, proactively drawing out requirements from stakeholders.
• Define the system landscape, identify gaps between current and desired end-states, and deliver a Salesforce solution.
• Create requirements definition documentation, including use cases, and functional specifications to capture business needs and for validation with the customer and share with project stakeholders.
• Create workflow diagrams to document current and future business environments.
• Develop wireframes, to ensure visualization of the UI is crisply understood by the client.
• Respond and communicate efficiently between the business, technology, and QA team on projects and facilitate resolution of user issues as and when necessary.
• Lead functional team to determine the best solution to implement (decisions around declarative vs programmatic vs AppExchange, etc.)
• Lead hands-on solution deployments across sandboxes and production orgs.
• Stay current on Salesforce releases, new features, product roadmaps, and applications available from 3rd parties on the Salesforce AppExchange.

Salesforce Solution Architect

Account Executive

• Proactively generate and pursue new business through outbound outreach, networking, event follow-ups, and strategic prospecting
• Build and nurture relationships with Salesforce Account Executives and other ecosystem partners to uncover and develop qualified leads
• Engage potential clients through discovery sessions to understand their challenges and position Orion’s solutions strategically
• Communicate the value of the Salesforce platform in a way that aligns with each prospect’s business goals and priorities
• Develop and execute pursuit strategies and account plans in collaboration with Orion’s industry and service teams
• Partner closely with the Solution Delivery team to define client objectives and tailor solution proposals
• Own the full sales cycle—from lead generation and relationship building to proposals, contract negotiation, and close
• Forecast accurately, maintain a strong sales pipeline, and coordinate staffing needs with project teams to ensure successful delivery
• Build trust with clients and internal stakeholders, creatively addressing objections and navigating complex decision-making cycles
• Represent Orion at Salesforce and industry events to drive new opportunities and strengthen our brand presence
• Model cross-functional collaboration and serve as a trusted partner to both clients and internal teams
• Attend weekly team meetings, one-on-one meetings, and sales pipeline meetings for updates.

Salesforce Account Director

Data Engineer

• Design and own Salesforce data models across core clouds (Sales, Service, Financial Services, Consumer Goods)
• Define object models, relationships, field strategy, and data lifecycle management
• Ensure scalability, performance, and alignment with Salesforce best practices
• Lead data governance, naming conventions, and standards
• Architect and oversee data migrations from legacy systems (ERP, CRM, custom databases)
• Define strategies for data synchronization, deduplication, and master data management
• Establish and enforce data quality frameworks (validation, deduplication, enrichment)
• Partner with stakeholders on data ownership, stewardship, and compliance
• Support regulatory and security requirements (PII, GDPR, role-based access)
• Design data structures optimized for Salesforce reporting, dashboards, and analytics
• Enable downstream use cases for Einstein, AI, and advanced analytics
• Support Data Cloud and Customer 360 initiatives where applicable

Salesforce Data Architect

Salesforce Administrator

• Configure and maintain core Salesforce functionality (Sales Cloud, Service Cloud, Experience Cloud)
• Gather, document, and analyze business requirements through stakeholder meetings
• Build automations using Flows, Validation Rules, Approval Processes, and Page Layouts
• Manage user permissions, data integrity, and system hygiene
• Troubleshoot issues, implement enhancements, and support new feature rollouts
• Train users and create documentation to improve adoption and usage
• Collaborate with developers on more complex customizations or integrations

Senior Salesforce Engagement Manager

Salesforce Technical Architect

Salesforce Solution Architect

Salesforce Account Director

Salesforce Data Architect

Senior Salesforce Administrator