Provides client-facing support with coaching and guidance from senior colleagues.
Researches, addresses, and responds to ongoing service log requests.
Configures the Origami platform to meet client requirements.
Deploys and configures Origami standard data conversions and builds custom Excel data conversions using tools in Origami Admin UI.
Performs unit testing of assigned deliverables.
Leverages Origami standard configuration where possible and follows established best practices and industry standards when designing, configuring, and consulting on solutions.
Identifies potential scope creep / out-of-scope work and escalates to Project Manager
Assists with preparation of training materials for user training
Extract, analyze and assess client business needs and workflows; make consultative recommendations
Lead process documentation and tracking for the project management team
Requirements
Bachelors degree in Computer Science, Management Information Systems, Informatics, Business Analytics or similar technical discipline
2+ years of client-facing systems implementation, development, or business analytics work experience
Knowledge of SQL, JavaScript, XML a plus
Strong attention to detail and drive excel in your role
Aptitude for technology, databases, and computer systems
Benefits
Medical and Dental coverage available for employees, dependents, domestic partners, and spouses
Paid Time Off – Flexible options plus 10 paid company holidays where available**
Fully Paid by Origami Risk – Vision insurance, Short & Long-Term Disability Insurance, and Basic Life Insurance
Generous family leave options—including adoption and foster care placements
Pre-Tax Savings Accounts – Flexible Spending Account, Health Savings Account, Commuter Benefits, Dependent Care Savings Account
Retirement Savings – 401(k) with company match up to 4%
Employee Assistance Program (EAP) – Confidential & Free support offered to colleagues facing personal or work-related complications
Education Assistance Program – to help colleagues pursue industry/role-specific certifications
Wellness Benefits – reimbursement program to invest in healthy habits as well as support better colleague productivity and stress management
Additional coverages available – Pet Insurance, Critical Illness Insurance, and Voluntary Life & AD&D coverage
Flexible PTO not available in California or the UK
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SQLJavaScriptXMLdata conversionsunit testingconfigurationdata analysisbusiness analyticsprocess documentationclient-facing support
Soft skills
attention to detailconsultative recommendationscoachingguidancecommunicationproblem-solvingproject managementtraining preparationorganizational skillsleadership
Certifications
Bachelor's degree in Computer ScienceBachelor's degree in Management Information SystemsBachelor's degree in InformaticsBachelor's degree in Business Analytics