Origami Risk

Department Manager

Origami Risk

full-time

Posted on:

Location Type: Office

Location: Louisville • Kentucky • United States

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About the role

  • Plans, directs and supervises team members in the day to day operations within various departments of the store.
  • Serves as the mentor and coach for all team members.
  • Implements strategies to improve customer service, drive store sales while ensuring customer needs are met and service is quick and efficient.
  • Maintains store appearance with a focus on prime shopping hours, product presentation and company standards.
  • Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
  • Responsible for staffing, selection and hiring to achieve staffing needs.
  • Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
  • Documents and applies disciplinary actions and makes recommendations concerning discharge.
  • Responsible for P&L, achieving sales and maintaining shrink for the department.
  • Models exceptional, fast and friendly customer service.
  • Communicates the Meijer Friendly Initiative in all team meetings and conversations.
  • Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
  • Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
  • Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
  • Promotes a safe work environment.
  • Reliable and consistent attendance required.
  • Performs other duties as assigned.

Requirements

  • High school diploma or its equivalent required
  • 2-3 years of related retail experience
  • One year of management experience
  • Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful
  • Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction
  • Demonstrated ability to resolve conflict and by addressing root cause issues
  • Demonstrated ability to manage multiple tasks
  • Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions
  • Demonstrated ability to teach suggestive selling
  • Demonstrated ability to lead an organization that practices working safely at all times
  • Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders
  • Successful completion of all required certifications.
Benefits
  • Weekly pay
  • Scheduling flexibility
  • Paid parental leave
  • Paid education assistance
  • Team member discount
  • Development programs for advancement and career growth
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
retail experiencemanagement experiencecustomer serviceproduct flowfinancial analysisstatistical analysissuggestive sellingstaffingdisciplinary actionsP&L management
Soft Skills
mentoringcoachingcommunicationconflict resolutionmulti-taskingleadershipteam developmentcustomer service excellencereliabilitysafety awareness
Certifications
high school diplomarequired certifications