Salary
💰 $66,000 - $80,000 per year
About the role
- Provides client-facing support with coaching and guidance from senior colleagues
- Researches, addresses, and responds to ongoing service log requests
- Configures the Origami platform to meet client requirements
- Deploys and configures Origami standard data conversions and builds custom Excel data conversions using tools in Origami Admin UI
- Performs unit testing of assigned deliverables
- Leverages Origami standard configuration where possible and follows established best practices and industry standards when designing, configuring, and consulting on solutions
- Identifies potentail scope creep / out-of-scope work and escalates to Project Manager
- Assists with preparation of training materials for user training
- Extract, analyze and assess client business needs and workflows; make consultative recommendations
- Lead process documentation and tracking for the project management team
Requirements
- Bachelors degree in Computer Science, Management Information Systems, Informatics, Business Analytics or similar technical discipline
- 2+ years of client-facing systems implementation, development, or business analytics work experience
- Knowledge of SQL, JavaScript, XML a plus
- Strong attention to detail and drive excel in your role
- Aptitude for technology, databases, and computer systems