Orica

Lead – Regional Core Technology Operations

Orica

full-time

Posted on:

Location Type: Office

Location: Lisbon • Portugal

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Job Level

Senior

Tech Stack

Cyber Security

About the role

  • Ensure reliable IT services across regional sites, aligning with Global IT Support and Business Engagement
  • Provide hands-on infrastructure support or coordinate vendors for IT equipment at regional sites
  • Collaborate with Global IT Support Leads and vendors to deliver effective support for regional users
  • Participate in Major Incident Management, Root Cause Analysis, and Post-Incident Reviews
  • Support and train users in adopting new and emerging technologies from Global IT
  • Ensure lifecycle management of IT assets (patching, upgrades, refresh), oversee procurement and leasing
  • Manage regional vendors and outsourced services, including SLAs, performance monitoring
  • Work with our IT Business Engagement team to understand regional technology needs
  • Support major projects and global implementations

Requirements

  • Related industry experience (Manufacturing, Mining, Utilities), including exposure to Operational Technology (OT)
  • 5–10 years in IT operational support roles, including IT Hardware Asset Management
  • 3–5 years in dedicated IT support and people leadership within large, global organizations
  • Experience supporting and maintaining global platforms with multi-sourced workforces and third-party/managed services
  • Strong stakeholder engagement, with excellent verbal and written communication for technical and non-technical audiences
  • Proven ownership and accountability
  • Technical knowledge across cybersecurity, infrastructure, and networking
  • Sound project management and personal time-management skills
  • Ability to support and help deliver strategic plans, drive innovation, support projects, and manage budget activity with demonstrated commercial acumen
  • Tertiary qualification in Computer Science, Information Systems, or comparable industry experience preferred; infrastructure, network, cyber, and OT technical experience advantageous
Benefits
  • Competitive salary
  • Ability to grow and learn in a diverse, collaborative culture
  • Flexible and diverse career paths
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT operational supportIT Hardware Asset Managementcybersecurityinfrastructurenetworkingproject managementlifecycle managementvendor managementRoot Cause AnalysisMajor Incident Management
Soft Skills
stakeholder engagementverbal communicationwritten communicationownershipaccountabilitytime-managementpeople leadershipcollaborationinnovationcommercial acumen
Certifications
Tertiary qualification in Computer ScienceTertiary qualification in Information Systems