Oregon Health & Science University Foundation

Revenue Cycle Specialist Follow-up 4 – PAR 1, Patient Account Representative

Oregon Health & Science University Foundation

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $25 - $34 per hour

About the role

  • This position primarily processes and documents transactions on insurance accounts and interacts with insurance companies and agencies in resolution of unpaid balances, refunds, and other Professional billing issues.
  • Process transactions on insurance accounts; ensure account is set up correctly, problem resolution, appeals and audit transaction activity.
  • Communicate professionally with OHSU staff and third-party customers including departments and insurance companies to ensure timely and accurate processing of account transactions.
  • Attend virtual team huddles meetings.
  • Review Primary Care, Immediate Care and third-party claims (i.e. MVA settlements, workers compensation claims).
  • Perform and document quality assurance reviews on transactions in department.
  • Prioritize assigned accounts to maximize aged AR resolution.
  • Research and forward documentation for Revenue Cycle Business Analyst to present to department, including updating files with current regulations, policies, and procedures.
  • Promote and implement LEAN processes.
  • Other duties as assigned.

Requirements

  • Two years of recent (within the last 5 years) experience with billing and collections in a health care environment; OR Four years of general collection, billing or customer service experience; OR Equivalent combination of education and experience.
  • Certified Revenue Cycle Specialist (CRCS) is required within 18 months of hire.
  • Must be able to work with a diverse team and customer base.
  • Accurate data entry skills, ability to work with deadlines while remaining calm, flexible, and organized.
  • Excellent communication, both written and verbal and listening skills.
  • Able to use reason and logic to independently solve problems and to multi-task as needed.
  • Proficiency with standard office equipment and software such as Microsoft Office.
  • Knowledge of Healthcare Information Systems.
Benefits
  • Healthcare for full-time employees covered 100% and 88% for dependents.
  • $50K of term life insurance provided at no cost to the employee.
  • Two separate above market pension plans to choose from.
  • Vacation - up to 200 hours per year dependent on length of service.
  • Sick Leave - up to 96 hours per year.
  • 9 paid holidays per year.
  • Substantial Tri-Met and C-Tran discounts.
  • Employee Assistance Program.
  • Childcare service discounts.
  • Tuition reimbursement.
  • Employee discounts to local and major businesses.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
billingcollectionsdata entryproblem resolutionquality assuranceLEAN processeshealthcare information systems
Soft Skills
communicationlisteningflexibilityorganizationteamworkmulti-taskingreasoninglogic
Certifications
Certified Revenue Cycle Specialist (CRCS)