
Healthcare Operations Specialist, Staffing
Oregon Health & Science University Foundation
full-time
Posted on:
Location Type: Hybrid
Location: United States
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Salary
💰 $31 - $42 per hour
Job Level
Tech Stack
About the role
- Coordinate and strategize the complex placement of incoming clinic admissions, inter-hospital transfers, and post-operative patients in accordance with hospital policies, using EPIC Bed Planning software.
- Communicate ongoing changes and challenges to the Bed Flow Manager (BFM) and/or Administrator on Duty (AOD), and escalate concerns to the Physician on Duty as needed.
- Communicate with charge nurses, clinic staff, and physician teams re: patient bed assignments for both scheduled and unscheduled admits.
- Accurately relay information regarding diagnosis and special needs.
- Engage in continual problem solving to maintain positive patient flow under tight time frames and limited bed resources; multitask according to changing priorities.
- Collaborate with the OHSU Transfer Center to ensure timely bed assignments, particularly for emergent transfers.
- Collaborate with BFM and AOD to manage ICU patient flow.
- Collaborate with housekeeping to manage and prioritize patient room cleaning.
- Manage patient assignments for the internal medicine teams.
- Prepare for daily bed meeting and assess for admission capacity by communicating with relevant charge nurses in a timely manner; assess need for overflow plan.
Requirements
- Five years of experience in a clinical or administrative support role in a complex medical environment; may consider five years of experience in a dynamic office environment with similar responsibilities, or Three years of experience in either setting and a Bachelor’s degree.
- Demonstrated ability to work in a high stress setting, to adapt to rapidly changing work environment, and to respond to multiple complex events simultaneously.
- Requires excellent written and oral communication, database skills, and ability to type 45 words per minute.
- Demonstrated ability to problem solve and use critical thinking skills under tight deadlines.
- Must be flexible, self-motivated, accustomed to frequent interruptions, attentive to detail, and comfortable with change.
- Proven ability to work in teams and as well as independently.
- Bachelor's Degree preferred.
- Proficiency in medical terminology.
- Proficiency in Epic.
- Proficiency in Kronos and/or Oracle.
- Understanding of ONA and AFSCME contracts or collective bargaining agreements.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
database skillsmedical terminologytyping 45 words per minuteproblem solvingcritical thinking
Soft skills
excellent written communicationexcellent oral communicationflexibilityself-motivationattention to detailability to multitaskteamworkindependence