Be the advanced level technical support at the Disability Determination Service for the case processing system, PostGreSQL and VoIP
Maintain and oversee the SQL databases, debugging any issues, resolve complex issues involving security breaches, along with creating procedures, security reports, annual processes involving security plans, and new business continuity plans
Review the capabilities, identify areas within the DDS wherein these capabilities could/should be used to increase services and productivity, make proposals for implementation based upon the improvement of the business process, then implement those new capabilities
Independently detect, analyze, and resolve, any problems that may threaten the integrity of federal case data while it is being used by the Oregon DDS
Responsible for creating procedures, developing, and identifying needed security procedures, tools in anticipation of security issues/problems
Identify and define realistic timelines for resolutions to complex issues and communicate those timelines to management and end-users by creating procedures, guidelines and tools to proactively plan for future resolutions
Performs the major functions related to system security processes and procedures required by the Social Security Administration
Oversee and manage VOIP including overall system administration – software upgrades, software configurations, software updates, and coordination of support from federal resources and vendor interface when required at the DDS level
Develops queries and reports to assist in data modeling and to respond to the ongoing and ad hoc need for information as required by the Management Team.

Requirements

Six (6) years of information systems experience in Advanced information systems administration, scripting in multiple disciplines, SQL database management, Voice over IP communications, LAN and WAN network administration including routers and firewalls
An associate's degree in computer science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND four (4) years of information systems experience in Advanced information systems administration, scripting in multiple disciplines, SQL database management, Voice over IP communications, LAN and WAN network administration including routers and firewalls
A bachelor's degree in information technology, Computer Science, or related field AND two (2) years of information systems experience in: Advanced information systems administration, scripting in multiple disciplines, SQL database management, Voice over IP communications, LAN and WAN network administration including routers and firewalls
Master's degree in information technology, Computer Science, or related field may substitute for all of the above
Must be HSPD-12 credentialed and if not then you will need to undergo the HSPD-12 background check process and pass, after the conditional offer is received
Minimum four (4) years of IT Customer relations experience
Minimum four (4) years Database management SQL, ACCESS, PostgreSQL
System integration and Development experience Microsoft full suite including Power Aps, Power BI, Visio experience.

Benefits

Amazing benefits package
Cost of Living Adjustments
Possible eligibility for the Public Service Loan Forgiveness Program
Annual salary increases (until you reach the top of the listed salary range)
ODHS Employee Resource Group communities that promote shared learning

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PostGreSQLSQL database managementscriptingVoice over IP (VoIP)LAN administrationWAN administrationsystem security processesdata modelingsoftware upgradessoftware configurations

Soft Skills

problem solvingcommunicationanalytical skillstime managementcustomer relations

Certifications

HSPD-12 credential