Clients Benefits Specialist
Orbiss Inc.
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Support the design and implementation of client benefits strategies aligned with business needs and budgets.
- Provide clear guidance on plan structure, cost optimization, and employee experience.
- Prepare and manage benefit quotations with insurance carriers and providers.
- Analyze plan options, pricing, and coverage to support informed client decisions.
- Maintain strong relationships with brokers, carriers, and external partners.
- Coordinate benefits implementation within PEO environments when applicable.
- Ensure accurate configuration of eligibility rules, plan structures, and payroll integration.
- Oversee implementation and maintenance of health, retirement, and ancillary benefit plans.
- Ensure compliance with applicable regulations and internal procedures.
- Maintain accurate documentation, reporting, and audit readiness.
- Lead open enrollment and new-hire enrollment processes.
- Communicate plan options, timelines, and requirements clearly to clients and employees.
- Resolve enrollment issues promptly and professionally.
- Deliver excellent communication with both clients and internal teams.
- Demonstrate strong ability to explain complex benefits concepts in a clear, accessible manner.
- Provide responsive, high-quality client service throughout the benefits lifecycle.
- Maintain strong planning, tracking, and follow-up across multiple clients and timelines.
- Ensure high levels of accuracy, responsiveness, and service quality.
Requirements
- Experience in benefits administration, payroll, HR, or a related field.
- Familiarity with PEO environments and U.S. employee benefits.
- Prior experience working in a CPA firm or professional services environment is highly desirable.
- Excellent communication skills, with the ability to explain complex topics clearly to clients and internal stakeholders.
- Strong organizational and planning abilities with exceptional attention to detail.
- Experience working with international clients is a plus.
- Ability to manage multiple priorities in a fast-paced, client-service environment.
- French a plus.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
benefits administrationpayrollHRplan structure analysiscost optimizationeligibility rules configurationhealth benefit plansretirement benefit plansancillary benefit planscompliance
Soft Skills
communicationorganizational skillsplanning abilitiesattention to detailclient serviceproblem-solvingrelationship managementresponsivenessservice qualityability to explain complex concepts