OraSure Technologies

Quality Specialist

• Performs all procedures accurately and according to written work instructions (WIs) and standard operating procedures (SOPs) as applicable to the Quality Control department.
• Performs testing including raw materials, in-process samples, finished products and stability programs.
• Performs customer complaint investigations including required testing and reporting.
• Supports failure investigations.
• Actively participates in performing manufacturing/engineering studies and validation protocols.
• Completes all paperwork according to cGLP and GMP guidelines.
• Maintains a clean, organized work area and keeps supplies stocked at the bench.
• Supports in the training of Quality Control laboratory employees in new methods and procedures.
• Conducts and writes reports on the product stability testing, with assistance.
• Maintains systems to track trends in product and material quality.
• Orders and tracks inventory and supply items as needed.
• Learns new procedures in an appropriate time frame and maintains competency.
• Demonstrates a cooperative attitude when performing duties within Quality Control department and in conjunction with other departments.
• Displays positive working relationships and cooperates with work assignments in the best interest of the department.
• Notifies Quality Control Supervisor or designee of equipment and/or procedural problems.
• Recognizes problems and notifies the Quality Control Supervisor or designee.
• Notifies the Quality Control Supervisor or designee of any nonconforming product according to the Corrective and Preventive Action System (CAPA).
• Suggests constructive change where needed using appropriate means of problem solving.
• Refers all complaints to the Quality Control Supervisor or designee.
• Consistently follows OraSure Technologies, Inc policies regarding attendance and punctuality.
• Respects the property of OraSure Technologies, Inc and other employees.
• Maintains confidentiality with regards to OraSure Technologies activities.
• Performs other job duties and special assignments and projects as put forth by the Quality Control Supervisor or designee.
• Supports OraSure Technologies, Inc policies and LIVEIT values (Lead with Integrity, Inspire Innovation, Value our Customers, Embrace Teamwork, Impact Success, Think Quality).

Quality Control Specialist

Logistics Specialist

• Verify required terms of sale including Incoterms.
• Ensure profitability while accommodating customer requests. Secure rate quotes from select carriers as required.
• Maintain a professional working relationship (not strictly transactional) with carriers/partners.
• Compare and negotiate rates to determine cost-efficiency, competitiveness, and quality of service. Create Proforma invoices that are linked to payment process(es) and to secure official PO.
• Enter all relevant Sales Order documentation into SAP.
• Coordinate product availability and storage with Production/Planning.
• Prepare or coordinate preparation of import/export documentation including but not limited to: Shipper's Letter of Instruction, Commercial Invoice, Packing List, Certificate of Origin, AES Filing, Certificate of Analysis, Pre- Shipment Inspection and Sampling as required, Letter of Credit, Bill of Lading, Declaration of Conformity, Letter of Export and other unique requirements that are country-specific (i.e. ISO Certificate, GMP Certificate, Manufacturer’s Declaration etc.).
• Track all in process shipments to the end destination.
• Serve as the primary point of contact for customers, facilitating order placement, addressing inquiries, and proactively managing shipments to ensure on-time delivery and customer satisfaction.
• Work with freight forwarders, carriers, customs brokers, and other third parties such as inspection agencies to coordinate customer shipments and to provide contingency plans when/if needed.
• Assign Harmonized Tariff Schedule (HTS) codes based on customs regulations and product data.
• Facilitate and track international shipments between manufacturing and final delivery to customer. Assist with duty and tax analysis as requested.
• Resolve customs clearance issues by working with carriers and brokers. Assist with any regulatory requirements as requested by customers.
• Additional duties to assist logistics and customer care as requested.
• Includes conflict resolution, coordination with production and sales team to accommodate customer requests for availability, align with sales forecasts on quarterly and other date-specific goals for the department and the organization as a whole.
• Fulfill promotional marketing requests from Sales & Marketing. Maintain account management of major customer accounts.
• Assist with audits as needed.

International Logistics Specialist

Vice President

• Responsible for developing and executing OraSure Technologies’ investor relations plan, and effectively communicating the company’s narrative including financial results and short-term and long-term strategies.
• Manage relationships with sell-side analysts and institutional investors through quarterly earnings cycles and various corporate marketing activities including non-deal roadshows and investor conferences.
• Perform financial analyses and is responsible for the daily management of external relationships with current shareholders, prospective shareholders, and research analysts covering the company.
• Act as a spokesperson for the company when called upon by the CEO or CFO.

Quality Control Specialist

International Logistics Specialist

Vice President, Investor Relations