Opus Medical

Manager

• Nurse liaison who coordinates care and communicates pertinent medical information among the Injured Worker, the Insured, and the Carrier to facilitate appropriate treatment, successful rehabilitation, and return to work.
• Delivers efficient, cost-effective communication for work injuries, MVAs, liability claims, LTD/STD, and other referred services.
• This is a remote, field-based role that involves regular local travel of up to 2 hours in your region.
• Follow all policies/procedures in the Case Management (CM) plan; retain accountability for the CM process.
• Accept referrals as assigned by the Director of Case Management.
• Make initial contacts per CM plan; schedule initial assessment; obtain date of next physician appointment.
• Confirm assignment with referral source; clarify special handling instructions.
• Build professional relationships with clients; treat claimants with dignity.
• After physician appointments, contact Carrier and Insured per protocol; maintain ongoing communication with Injured Worker, Insured, and Carrier.
• Record data and billing in CaseAnyplace; submit timely monthly reports (Preliminary, Initial, Progress, Closing).
• Attend physician appointments; obtain diagnosis, prognosis, treatment plan, rehab length, estimated RTW (modified/regular duty), and MMI/Full Recovery as appropriate.
• Refer to Vocational Counselor for job analyses (modified/regular duty) when appropriate and approved by Carrier.
• Recommend IME physicians; coordinate and attend IMEs.
• Coordinate transportation as needed.
• Provide translation as needed (for bilingual nurses).
• Monitor treatment plan; attend therapy sessions when appropriate; maintain contact with therapists for updates.
• Request transfer of files to Vocational Counselor when appropriate (LMS, Voc Rehab).
• Assist Carrier/Insured with RTW planning (modified or regular duty).
• Provide information to Defense Attorneys as appropriate.
• Promote teamwork with all staff members.
• Maximize accurate, appropriate billable hours per monthly target (8 hrs/day).
• Maintain licensure/certifications; complete required annual training on time.
• Perform additional professional duties as assigned.
• Retain responsibility for tasks delegated to non-clinical staff.

Field Nurse Case Manager

Director

• Provide leadership and direction to Case Managers and Supervisors
• Ensure day-to-day operations align with company and customer guidelines
• Oversee the assignment of referrals and adherence to Opus Medical guidelines
• Conduct regular reviews of departmental reports, invoices, and performance metrics
• Uphold compliance with policies regarding personal health information
• Manage human resources matters within the department
• Provide clinical oversight and direction for case management activities
• Participate in marketing and client support activities as needed

Field Nurse Case Manager

Director of Nurse Case Management