Principal Consultant, Restoration and Remediation
Surefire Cyber Inc.
AzureCitrixCloudCyber SecurityFirewallsVMware
Solution Consultant
Opus 2
full-time
Posted on:
Location Type: Remote
Location: Remote • Pennsylvania • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Communicate the Opus 2 product and solution vision with clients to reinforce our leadership position in the market.
- Become a domain expert in solution areas, beginning with Litigation/Disputes, understand the competitive landscape and be able to articulate the benefits of the Opus 2 approach.
- Support the Business Development team through pre-sales providing product, subject matter and technical expertise.
- Deliver compelling product demos that highlight business value and legal practice impact.
- Map client business processes and pain points to product capabilities
- Advise clients on best practices in adopting legal technology and integrating it into their workflows.
- Build proof-of-concept (POC) environments to showcase product fit for complex legal use cases.
- Support the Client Success team to drive client engagement through various initiatives.
- Engage with both Product and Development teams around continuous improvement to the current and future roadmap.
- Work closely with product managers to align roadmap with client needs.
- Train internal teams (sales, product, support) on solution positioning and use cases.
- Represent Opus 2 at legal tech conferences, webinars, and industry roundtables.
- Become a trusted advisor to our clients.
Requirements
- Experience as a solution consultant, pre-sales consultant or client success manager in a B2B software technology and/or experience working with a Litigation team or legal technology highly preferred.
- Strong ability to listen and analyse customer needs and engage with customers in a consultative manner.
- Excellent presentation skills, with a strong ability to engage and communicate complex legal technology concepts to customers effectively.
- Excellent written and verbal communication and interpersonal skills are critical to this role – you are a charismatic, people-person that can talk to anyone, including senior executives, and you are comfortable working in an ever-changing fast-paced environment.
- Patient demeanour; excellent ability to hand-hold non-savvy customers with tact and diplomacy.
- Analytical skills and background, with ability to use data to power decision-making
- Impeccable attention to detail and ability to learn quickly, deliver high-quality results and coordinate work across multiple teams.
- Organised, with excellent time management skills.
- Proactive, flexible and has a can-do attitude.
- Strong team player but also able to work well independently and autonomously.
- Law, computer science or relevant degree.
Benefits
- 401k contribution.
- 21 days annual holidays, flexible working, and length of service holiday entitlement.
- Loyalty Share Scheme.
- Healthcare, Dental and Vision Insurance.
- Life, short-term and long-term disability Insurance.
- Calm and Mindfulness sessions.
- A day of leave to volunteer for charity work.
- Accessible and modern office space.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
solution consultingpre-sales consultingclient success managementlegal technologyproduct demonstrationsproof-of-concept (POC) developmentbusiness process mappingdata analysisworkflow integrationpresentation skills
Soft skills
communication skillsinterpersonal skillsanalytical skillsattention to detailtime managementorganizational skillsproactive attitudeflexibilityteam playerindependence
Certifications
law degreecomputer science degree
