Patient Access Specialist – Specialty Operations
Option Care Health
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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Salary
💰 $18 - $30 per hour
About the role
- Engages with patient, referral source, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery.
- Creates, communicates and obtains all required documentation for new referrals.
- Secures patient’s upfront payment including assisting patients to find avenues for payment where needed (identifies opportunities and directs patient to financial assistance program).
- Supports the ongoing activities needed to ensure clean claims on hold and denial management (follow-up on paperwork where missing).
- Assist Supervisor and Manager with special assignments as needed.
Requirements
- High school diploma or equivalent is required.
- Minimum of two years of experience in related experience required.
- Ability to multi-task and support numerous referrals/priorities at one time.
- Ability to work in a fast past environment.
- Must be detail-oriented and have a high degree of quality focus.
- High degree of customer service skills required.
- Ability to trouble shoot, problem solves and collaborate with cross-functional team members across sales and operation functions.
- Previous healthcare/medical billing experience preferred.
Benefits
- Medical, Dental, & Vision Insurance
- Paid Time off
- Bonding Time Off
- 401K Retirement Savings Plan with Company Match
- HSA Company Match
- Flexible Spending Accounts
- Tuition Reimbursement
- myFlexPay
- Family Support
- Mental Health Services
- Company Paid Life Insurance
- Award/Recognition Programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical billingdocumentation managementclaims managementfinancial assistance program navigation
Soft Skills
multi-taskingdetail-orientedcustomer serviceproblem solvingcollaboration
Certifications
high school diploma