OpsFi

QA Engineer

• We are looking for a proactive and detail-oriented QA Tester to join our growing Software Engineering team as a Business Analyst, working directly with the division lead. You will analyse complex system requirements and design specs to ensure a deep understanding of product intent, and then build, code, and execute robust quality assurance frameworks. This role requires an individual who thrives in a collaborative team ecosystem. This is an excellent opportunity for someone early in their career to gain hands-on experience with diverse systems, including core tech platforms, software integrations, and internal workflow tools.
• Key ResponsibilitiesIn this role, you will provide crucial support across a variety of quality assurance, technical support, and business analysis projects. Your responsibilities will include but not be limited to:
• - Quality Assurance & Testing (QA): Leading comprehensive manual and system testing processes for our web platforms and features, identifying bugs, glitches, and user experience flaws.
• - Requirements Analysis: Strong ability to dissect complex business logic and UI/UX design requirements, translating them into airtight test cases and technical documentation.
• - Technical Testing Skills: Proven experience with API testing (e.g., Postman), regression testing, integration testing, and cross-browser/mobile web application testing.Mindset: Hyper-focused on detail, structural quality, and smooth integration during early coding stages to catch bugs before they hit production.
• - Requirements Mapping & Logic: : Reviewing business requirements and tech specs to understand how features should work, then designing clear test cases to ensure technical alignment.
• - Bug Tracking & Reporting: Providing expert oversight for defect logging and tracking processes, ensuring accuracy, clear documentation, and swift resolution with the development team.
• - Technical Process Optimisation: Proactively identifying manual bottlenecks in our internal tech stack and recommending ways to optimise system workflows.
• - Ad Hoc Technical Support: Delivering insightful, tailored technical support and troubleshooting to address unique, complex system and operational challenges.

Business Analyst / QA Software Tester

Customer Support

• In this role, you will provide comprehensive support across a variety of marketing initiatives and daily operational workflows.
• Proven experience managing social media accounts (LinkedIn, X/Twitter), drafting newsletters, and creating clean, professional marketing collateral.
• Executing and monitoring digital marketing campaigns across social media, email channels, and content platforms to drive brand awareness and engagement.
• Drafting engaging copy for newsletters, social media posts, and marketing collateral, ensuring all materials align with our brand voice.
• Experience using CRMs (such as Salesforce or HubSpot) to manage lead tracking, update customer data and assist with client communication workflows.
• Providing expert oversight for daily administrative tasks, including calendar management, meeting coordination, CRM updates, and data management.
• Tracking, analyzing, and reporting on marketing campaign performance metrics to help optimize future outreach strategies.
• Monitoring digital communities, engaging with our audience online, and ensuring all customer-facing touchpoints maintain a premium standard.
• Delivering insightful, tailored support to address unique, fast-moving operational challenges as the business scales.

Marketing and Business Support Specialist

Bookkeeper

• Bookkeeping and transactional processing
• Issuing invoices on behalf of clients
• Raising bills on accounting software for clients
• Monthly bank reconciliations
• Monthly cryptocurrency wallet reconciliations
• Processing manual journals
• Raising accruals and prepayments
• Preparing monthly management accounts
• Assisting with financial statement preparation

Business Analyst / QA Software Tester

Marketing and Business Support Specialist

Bookkeeper – Accounting Assistant