OpsArmy

Operations

• Manage recruiting workflows for BCBAs, RBTs, and clinical staff
• Coordinate interviews, hiring pipelines, and onboarding processes
• Support intake coordination, insurance verification, and scheduling alignment
• Track credentialing, licensing, and compliance requirements
• Maintain organized operational systems and documentation
• Identify workflow gaps and help improve processes across teams

ABA Operations Manager – Experienced

Attorney

• Manage end-to-end record retrieval for assigned customers and providers.
• Build, standardize, and continuously improve playbooks for high-volume hospitals, billing groups, and provider networks.
• Ensure accuracy and compliance — clean ROIs, affidavits, billing records, and complete document sets with zero rework.
• Identify workflow improvements and collaborate with engineering and product teams to help automate repetitive steps.
• Share learnings with teammates, standardize best practices, and raise quality standards.

Legal, Medical Records Retrieval Specialist

Security Engineer

• Review and complete customer security questionnaires (e.g., SIG, CAIQ, VSA, and custom formats) with high accuracy
• Assist with security-related sections of RFPs and RFIs, ensuring responses are clear, consistent, and submitted on time
• Partner with Sales, Legal, Engineering, Product, and Security to gather and confirm required information
• Maintain a centralized, up-to-date repository of security documentation, FAQs, and standard responses
• Learn and document security controls, processes, and certifications (e.g., SOC 2, ISO 27001)
• Support follow-up security reviews by tracking questions, clarifications, and approvals
• Help build templates, checklists, and lightweight processes to improve future response efficiency

Junior Security Questionnaire, Compliance Analyst

• Partner with sales and customer success teams to set up new platform instances and configure customer accounts in the backend
• Manage demo environments, including setting up and shutting down instances as needed
• Execute and maintain custom configurations for both internal and external use cases
• Follow established operational workflows to ensure accuracy, consistency, and timely delivery
• Identify process inefficiencies and contribute ideas for continuous improvement

Operations Associate

Recruitment

• Manage end-to-end recruitment for high-volume hiring across multiple roles and departments
• Conduct a high volume of daily interviews and candidate screenings
• Source candidates through job boards, databases, social platforms, and outbound outreach
• Review resumes and evaluate candidates based on role-specific requirements
• Coordinate and schedule interviews with hiring managers and stakeholders
• Maintain accurate and up-to-date records in the Applicant Tracking System (ATS)
• Ensure a positive and professional candidate experience throughout the hiring process
• Collaborate closely with internal teams to understand hiring needs, including customized or niche roles
• Track and report recruitment metrics such as pipeline status, conversion rates, and hiring progress
• Manage multiple requisitions simultaneously while meeting tight deadlines

OpsArmy

ABA Operations Manager – Experienced

Legal, Medical Records Retrieval Specialist

Junior Security Questionnaire, Compliance Analyst

Operations Associate

High Volume Recruiter

Operations Administrator

Recruiting Coordinator – High-Volume Hiring