Oppizi

City Manager – Field Operations Manager

Oppizi

full-time

Posted on:

Location Type: Hybrid

Location: Hamburg • 🇩🇪 Germany

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Job Level

Junior

About the role

  • Lead, support, and motivate a team of Brand Ambassadors in the field.
  • Monitor performance and coach the team with a sales-driven approach.
  • Provide live, real-time support and take on-the-spot decisions to ensure operational excellence.
  • Use data and field insights to maximize flyer conversion rates.
  • Identify and test optimal distribution zones for customer impact.
  • Collaborate with the Ops Team to strategically align flyer distribution with customer acquisition goals.
  • Train and inspire Brand Ambassadors to think like salespeople, not just distributors.
  • Maintain and manage flyer inventory, uniforms, and tools via the Oppizi platform.
  • Work across locations - from our storage facility to the streets - with some remote (WFH) planning and reporting tasks.

Requirements

  • Sales-oriented mindset and experience influencing or training teams toward conversion-focused goals.
  • +1 years in operational management, workforce coordination, or a similar role.
  • Strong command of Excel or Google Sheets (charts, pivot tables, formulas).
  • Excellent communication and interpersonal skills, capable of building rapport and effectively communicating with a diverse workforce via chat, email, and in person.
  • Own laptop for planning and reporting; a smartphone with strong battery life for real-time app use.
  • Professional fluency in English
  • Experience training or coaching a team is a big plus.
  • Deep familiarity with your work location (several years of local residency)
Benefits
  • Attractive salary package
  • Hybrid
  • Work directly with Ops Managers Germany, GM Germany, and industry-leading executives
  • Travel tickets (Deutschland Ticket)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
operational managementworkforce coordinationdata analysisflyer distributionsales trainingExcelGoogle Sheetschartspivot tablesformulas
Soft skills
sales-oriented mindsetteam motivationcoachingcommunicationinterpersonal skillsrapport buildinginspirationdecision makingcollaborationadaptability
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