
Account Manager
opn.
full-time
Posted on:
Location Type: Hybrid
Location: Singapore • Singapore
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About the role
- Drive revenue by building long-term relationships with our clients and stakeholders with a focus on understanding their needs, strategies, and goals.
- Support revenue growth initiatives for key strategic accounts.
- Create and deliver on strategic account plans for own clients to maximize utilization, growth, and revenue.
- Become a trusted adviser to your portfolio accounts to ensure adoption of new products and client satisfaction.
- Provide onboarding services, continuous training, and resource material management to all relevant client departments.
- Support integration projects alongside the solutions team to provide technical solutions and processes for clients to embrace and adopt.
- Manage and support overall commercial activities such as internal reporting, marketing activities, and new product promotion.
Requirements
- 3-5 years of sales, account management, or client management experience.
- BS/BA in Business, Finance, Marketing Management, or other relevant fields.
- A background working in payments and/or fintech (preferred).
- Fluency in English; Mandarin is a plus.
- Experience in consultative sales; the ability to build rapport quickly, identify and diagnose business problems, demonstrate products remotely or in person, and meet the specific customer needs with effective solutions.
- Ability to speak to the technical aspects of a solution.
- Strong attention to detail, time management, and organizational skills.
- Familiarity with CRM applications.
- Ability to professionally handle client issues and implement effective resolutions.
- Ability to develop account plans and business reviews for key accounts
Benefits
- Flexible working hours
- Medical healthcare plan
- Annual health check-up
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experienceaccount managementclient managementconsultative salesbusiness problem diagnosistechnical solution communicationaccount planningbusiness reviews
Soft Skills
relationship buildingclient satisfactionattention to detailtime managementorganizational skillsproblem resolutionrapport building