opn.

Account Manager

opn.

full-time

Posted on:

Location Type: Hybrid

Location: SingaporeSingapore

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About the role

  • Drive revenue by building long-term relationships with our clients and stakeholders with a focus on understanding their needs, strategies, and goals.
  • Support revenue growth initiatives for key strategic accounts.
  • Create and deliver on strategic account plans for own clients to maximize utilization, growth, and revenue.
  • Become a trusted adviser to your portfolio accounts to ensure adoption of new products and client satisfaction.
  • Provide onboarding services, continuous training, and resource material management to all relevant client departments.
  • Support integration projects alongside the solutions team to provide technical solutions and processes for clients to embrace and adopt.
  • Manage and support overall commercial activities such as internal reporting, marketing activities, and new product promotion.

Requirements

  • 3-5 years of sales, account management, or client management experience.
  • BS/BA in Business, Finance, Marketing Management, or other relevant fields.
  • A background working in payments and/or fintech (preferred).
  • Fluency in English; Mandarin is a plus.
  • Experience in consultative sales; the ability to build rapport quickly, identify and diagnose business problems, demonstrate products remotely or in person, and meet the specific customer needs with effective solutions.
  • Ability to speak to the technical aspects of a solution.
  • Strong attention to detail, time management, and organizational skills.
  • Familiarity with CRM applications.
  • Ability to professionally handle client issues and implement effective resolutions.
  • Ability to develop account plans and business reviews for key accounts
Benefits
  • Flexible working hours
  • Medical healthcare plan
  • Annual health check-up
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experienceaccount managementclient managementconsultative salesbusiness problem diagnosistechnical solution communicationaccount planningbusiness reviews
Soft Skills
relationship buildingclient satisfactionattention to detailtime managementorganizational skillsproblem resolutionrapport building